Experience

Hyatt Hotel Canberra - A Park Hyatt Hotel

• Australia
• Hospitality
• 1 - 100 Employee

• Assistant Manager

  • Mar 2022 - Present

  ➢ Managing the Banquet and Restaurant team in all aspects of the department and ensuring service standards are followed. ➢ To ensure the grooming standards are being met and maintained, demonstrating a professional image for our guests. ➢ Ensure that effective links are maintained between the kitchen, event sales and event service areas. ➢ To supervise and co-ordinate daily operation of meeting/banquet set-ups and service. ➢ Help in preparation of forecast and actual budget function sheets ➢ Completion of forecast and actual budget function sheets, Function Summary Sheets and weekly payroll input ➢ Completion of weekly schedules. Schedule staff as necessary to ensure adequate and consistent levels of service. ➢ Follow-up each function by completing a Function Critique and submitting it to the Sales & Food and Beverage Director. ➢ Supervision of Banquet bar Requisitions. Responsible for Hotel Bar control policies and completion of necessary forms. ➢ Completion of function delivery sheets in an accurate and timely fashion. ➢ Reporting to Food and Beverage Director. Show less



QT Hotels and Resorts

• Australia
• Hospitality
• 300 - 400 Employee

• Team Leader Events (Food and Beverage)

  • May 2021 - Mar 2022

  ➢ Ensure that the daily opening and closing check list is followed. ➢ To ensure the grooming standards are being met and maintained, demonstrating a professional image for our guests. ➢ Reviewing banquet event orders to ensure the proper setups are in place. ➢ Responsible for requisitions, inventory, cost control and budget achievement. ➢ Assisting other servers and colleagues as a team-player by delivering customer orders, refilling beverages, and attending to any requests. ➢ Performing cleaning and maintenance to keep front and back of the house ready for operation at all the time ➢ Supervise the service of food and beverage items for assigned banquet meetings and other events. ➢ Reporting to Supervisor/Manager. Show less



Park Hyatt Abu Dhabi Hotel & Villas

• United Arab Emirates
• Hospitality
• 100 - 200 Employee

• Senior waiter Banquet

  • Sep 2014 - Apr 2017

  Responsible for the smooth operation of Banquet Department • Delivered food, refilled water, and streamlined the cleaning and set up as well as provide excellent customer service • Led team and regular casual staffs. • Supportive on providing customer with multiple choices. • Stock take and Inventory control. • Essential food safety training certification. • Reporting to Supervisor and manager. Responsible for the smooth operation of Banquet Department • Delivered food, refilled water, and streamlined the cleaning and set up as well as provide excellent customer service • Led team and regular casual staffs. • Supportive on providing customer with multiple choices. • Stock take and Inventory control. • Essential food safety training certification. • Reporting to Supervisor and manager.



Casa De Cass Restaurant

• Kathmandu, Nepal

• Restaurant Supervisor

  • Jan 2013 - Jul 2014

  • Responsible for daily operation • To maintain accurate cash floats at all time ensuring efficient billing. • To ensure that mise en place levels are kept to standards • To ensure record of all guest orders and transactions through micros. • To maintain the opening and closing check list. • To take order with up-selling technique. • To serve food and beverage according to guest’s needs and expectations. • Handling guest complaints and ensure guest satisfaction. • Maintaining grooming standard. • Inventory control. • Reporting to Restaurant Manager and assisting in implementing impeccable quality experience throughout the restaurant. Show less



Putrajaya Marriott Hotel

• Malaysia
• Hospitality
• 1 - 100 Employee

• Trainee

  • Oct 2011 - Apr 2012

  Trained in all the major Departments. Understood the liaison between departments. Trained to be best. Trained in all the major Departments. Understood the liaison between departments. Trained to be best.