Experience

Crypton Global Services, LLC

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Team Lead (Accounts Receivable) - Revenue Cycle Managment

  • Aug 2014 - Present

   Conducting collection calls and written communication (emails) to collect accounts receivable.  Negotiating customer disputes to resolution.  Providing customer service and developing relationships with internal/external customers (Sales, OM, Support, Operations, Contracts, Channel, and End User customers).  Maintaining accurate credit files and collection files. Maintaining electronic collection notes for each customer account.  Actively participating in the team-based work groups that make up the Credit Department. Providing analytical support to accounts receivables team to deliver services within the established accounting policies of the organization. Monitoring the collection process and following up on past due accounts. Ensuring timely release of customer orders as per the applicable policies.  Timely recording of customer receipts as per defined target. Preparing statistical reporting, including financial performance, variance explanations, and cost analysis on receivables, receipts, and account balances as per reporting schedule. Makes recommendations for changes to methods and processes based on the analyses prepared. Resolving moderately complex accounts receivable and credit issues and problems. Supporting AR Team to meet performance targets.  Preparing details for month end sales reversal for branches for parts and service departments. Overlooking the cash transaction in the branches and ensures timely receipts and bank transfer entries as per SLA requirements. Supporting AR Manager in ensuring effective communication with business management. Supporting AR Manager in regular presentations and meetings with operations teams. Recommending changes in methods and procedures to improve the efficiency of the accounts receivable unit. Executing special projects as assigned.



Inficare Software Technologies India Pvt. Ltd

• Sr. Accounts Receivable Executive - Revenue Cycle Management

  • Nov 2010 - Jul 2014

   Maintaining up-to-date billing system. generating and sending out invoices  Following up on aging, collecting and allocating payments Carrying out billing, collection and reporting activities according to specific deadlines Performing account reconciliations Monitoring customer account details for non-payments, delayed payments and other irregularities Researching and resolving payment discrepancies Generating age analysis Reviewing AR aging to ensure compliance Maintaining accounts receivable customer files and records Following established procedures for processing receipts, cash etc Processing credit card payments Preparing bank deposits Investigating and resolving customer queries Processing adjustments Developing a recovery system and initiating collection efforts Communicating with customers via phone, email, mail or personally Assisting with month-end closing Collecting data and prepare monthly metrics Posting customer payments by recording cash, checks,and credit card transactions.  Updating receivables by totalling unpaid invoices. Maintaining records by microfilming invoices, debits, and credits. Resolving valid or authorized deductions by entering adjusting entries. Resolving invalid or unauthorized deductions by following pending deductions procedures. Resolving collections by examining customer payment plans, payment history, credit line; coordinating contact with collections department. Summarizing receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing report. Protecting organization's value by keeping information confidential. Updating job knowledge by participating in educational opportunities. Accomplishing accounting and organization mission by completing related results as needed.