Experience

Team Reactivate

• United Arab Emirates
• Advertising Services
• 1 - 100 Employee

• IT Executive

  • Jan 2022 - Present

  Installing and configuring computer hardware, software, systems, networks, printers, and scanners Monitoring and maintaining computer systems and networks Responding in a timely manner to service issues and requests Providing technical support across the company (this may be in person or over the phone) Setting up accounts for new users Repairing and replacing equipment as necessary Testing new technology Manage multiple areas of technology and multiple departments Oversee new system facilitation, current system enhancements Server maintenance Manage office Network LAN & WAN Microsoft office 365 & Outlook Managing NET Monitor tool Mac OS & Windows , Linux Installation Purchasing Computer equipment's Show less



Transworld Associates

• Pakistan
• Technology, Information and Internet
• 300 - 400 Employee

• TAC Engineer

  • Oct 2021 - Jan 2022

  Diagnose and troubleshoot technical issues, including account setup and network configuration L1 T-shooting related to L2 protocols like LACP, Smart link, Spanning tree. L1 T-shooting is related to L3 protocols, like OSPF, BGP. etc L1 T-shooting on Huawei, Cisco, Juniper, Mikrotik router on production CPE configuration related to AP and BGP for Auto Failover as per client requirement New circuit testing after commissioning with customer acceptance. Providing technical support for Fiber, Radio customers. NMS monitoring & Proactively intimation to customers & internal teams Troubleshooting of logged complaints from Corporate customers related to Global/Domestic Core, Access & Transmission network issues CRM ticketing Show less



CubeXS Weatherly (Pvt) Ltd.

• Pakistan
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Support Engineer

  • Sep 2020 - Oct 2021

  Basic Network troubleshooting & fault analyzing. Providing technical support to Cloud, Data Center Corporate Clients, and GPON (FTTH) clients. POP support for AT&T co-location in Pakistan Provides L1 & L2 support to AT&T and carryout WMS activities. Worked with third-party vendors for earliest rectification and minimize the downtime. Manage and Monitor Data Center with different international and local clients. Monitoring and troubleshooting of office LAN and Wi-Fi Network Monitoring link's via NMS and the whole operation of ISP and Data Center. Cloud support Managing Server Portals Show less