Ashok Kn
Associate Director at TECNOTREE CONVERGENCE PRIVATE LIMITED- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English -
-
Hindi -
-
Kannada -
-
Tamil -
-
Telugu -
-
French Elementary proficiency
Topline Score
Bio
Ramya Sb
I am writing this LinkedIn recommendation to express my utmost admiration for your exceptional leadership and mentorship during our time together at L&T Technology Services. Your guidance and support made a profound impact on my professional growth. As a leader, you displayed unwavering vision and strategic thinking, inspiring our team to achieve remarkable results. Your ability to align business objectives with marketing strategies set us on a path to success, consistently surpassing targets and achieving new milestones. Your mentorship played a pivotal role in my development as a marketing professional. Your dedication to nurturing individual strengths, providing constructive feedback, and fostering a culture of continuous learning empowered me to grow and excel in my role. Your inclusive leadership style and emphasis on teamwork created a supportive and collaborative work environment. Your industry knowledge and insights guided our marketing strategies, ensuring informed decision-making and impactful campaigns. I am truly grateful for your integrity, professionalism, and genuine concern for our well-being. Your belief in my abilities and your continuous support motivated me to strive for excellence. In summary, I wholeheartedly recommend you, Ashok KN, for any leadership role. Your exceptional leadership and mentorship make you an invaluable asset to any organization. I am confident that you will continue to inspire and empower those around you. Thank you for being an outstanding leader and mentor.
Srithhika M E
Working with your guidance for 1.5 years. Thanks to your supervision, I gained a lot of knowledge in&out about Digital marketing and sales. He is knowledgeable in expertise level and innate leadership quality. ASHOK is a brilliant Manager who really understands how to get the best out of employees. It's a Pleasure working with you. Thanks for guiding me towards achieving my goals.
Shreyas Sundaresh
Being heavily focused on effective customer partnership, Stewardship integrity and with a drive for excellence Ashok moved up aggressively from being an entry level engineer to being a manager for a large team in a short span. Thought leadership and ability to appropriately position the team and team members according to the requirements within the client portfolio led him to meet and exceed expectations consistently resulting in his team to achieve outstanding metrics and clinch the pole position consistently for 2 years. Based on the above said accomplishments, Ashok was chosen to be a part of the seeding team for chat sustenance and won many accolades for the accomplishments. I wish Ashok the best for future endeavours and highly recommend him for the team and customer management abilities, and the positivity he brings about within the group and outside of the group he works.
Ramya Sb
I am writing this LinkedIn recommendation to express my utmost admiration for your exceptional leadership and mentorship during our time together at L&T Technology Services. Your guidance and support made a profound impact on my professional growth. As a leader, you displayed unwavering vision and strategic thinking, inspiring our team to achieve remarkable results. Your ability to align business objectives with marketing strategies set us on a path to success, consistently surpassing targets and achieving new milestones. Your mentorship played a pivotal role in my development as a marketing professional. Your dedication to nurturing individual strengths, providing constructive feedback, and fostering a culture of continuous learning empowered me to grow and excel in my role. Your inclusive leadership style and emphasis on teamwork created a supportive and collaborative work environment. Your industry knowledge and insights guided our marketing strategies, ensuring informed decision-making and impactful campaigns. I am truly grateful for your integrity, professionalism, and genuine concern for our well-being. Your belief in my abilities and your continuous support motivated me to strive for excellence. In summary, I wholeheartedly recommend you, Ashok KN, for any leadership role. Your exceptional leadership and mentorship make you an invaluable asset to any organization. I am confident that you will continue to inspire and empower those around you. Thank you for being an outstanding leader and mentor.
Srithhika M E
Working with your guidance for 1.5 years. Thanks to your supervision, I gained a lot of knowledge in&out about Digital marketing and sales. He is knowledgeable in expertise level and innate leadership quality. ASHOK is a brilliant Manager who really understands how to get the best out of employees. It's a Pleasure working with you. Thanks for guiding me towards achieving my goals.
Shreyas Sundaresh
Being heavily focused on effective customer partnership, Stewardship integrity and with a drive for excellence Ashok moved up aggressively from being an entry level engineer to being a manager for a large team in a short span. Thought leadership and ability to appropriately position the team and team members according to the requirements within the client portfolio led him to meet and exceed expectations consistently resulting in his team to achieve outstanding metrics and clinch the pole position consistently for 2 years. Based on the above said accomplishments, Ashok was chosen to be a part of the seeding team for chat sustenance and won many accolades for the accomplishments. I wish Ashok the best for future endeavours and highly recommend him for the team and customer management abilities, and the positivity he brings about within the group and outside of the group he works.
Ramya Sb
I am writing this LinkedIn recommendation to express my utmost admiration for your exceptional leadership and mentorship during our time together at L&T Technology Services. Your guidance and support made a profound impact on my professional growth. As a leader, you displayed unwavering vision and strategic thinking, inspiring our team to achieve remarkable results. Your ability to align business objectives with marketing strategies set us on a path to success, consistently surpassing targets and achieving new milestones. Your mentorship played a pivotal role in my development as a marketing professional. Your dedication to nurturing individual strengths, providing constructive feedback, and fostering a culture of continuous learning empowered me to grow and excel in my role. Your inclusive leadership style and emphasis on teamwork created a supportive and collaborative work environment. Your industry knowledge and insights guided our marketing strategies, ensuring informed decision-making and impactful campaigns. I am truly grateful for your integrity, professionalism, and genuine concern for our well-being. Your belief in my abilities and your continuous support motivated me to strive for excellence. In summary, I wholeheartedly recommend you, Ashok KN, for any leadership role. Your exceptional leadership and mentorship make you an invaluable asset to any organization. I am confident that you will continue to inspire and empower those around you. Thank you for being an outstanding leader and mentor.
Srithhika M E
Working with your guidance for 1.5 years. Thanks to your supervision, I gained a lot of knowledge in&out about Digital marketing and sales. He is knowledgeable in expertise level and innate leadership quality. ASHOK is a brilliant Manager who really understands how to get the best out of employees. It's a Pleasure working with you. Thanks for guiding me towards achieving my goals.
Shreyas Sundaresh
Being heavily focused on effective customer partnership, Stewardship integrity and with a drive for excellence Ashok moved up aggressively from being an entry level engineer to being a manager for a large team in a short span. Thought leadership and ability to appropriately position the team and team members according to the requirements within the client portfolio led him to meet and exceed expectations consistently resulting in his team to achieve outstanding metrics and clinch the pole position consistently for 2 years. Based on the above said accomplishments, Ashok was chosen to be a part of the seeding team for chat sustenance and won many accolades for the accomplishments. I wish Ashok the best for future endeavours and highly recommend him for the team and customer management abilities, and the positivity he brings about within the group and outside of the group he works.
Ramya Sb
I am writing this LinkedIn recommendation to express my utmost admiration for your exceptional leadership and mentorship during our time together at L&T Technology Services. Your guidance and support made a profound impact on my professional growth. As a leader, you displayed unwavering vision and strategic thinking, inspiring our team to achieve remarkable results. Your ability to align business objectives with marketing strategies set us on a path to success, consistently surpassing targets and achieving new milestones. Your mentorship played a pivotal role in my development as a marketing professional. Your dedication to nurturing individual strengths, providing constructive feedback, and fostering a culture of continuous learning empowered me to grow and excel in my role. Your inclusive leadership style and emphasis on teamwork created a supportive and collaborative work environment. Your industry knowledge and insights guided our marketing strategies, ensuring informed decision-making and impactful campaigns. I am truly grateful for your integrity, professionalism, and genuine concern for our well-being. Your belief in my abilities and your continuous support motivated me to strive for excellence. In summary, I wholeheartedly recommend you, Ashok KN, for any leadership role. Your exceptional leadership and mentorship make you an invaluable asset to any organization. I am confident that you will continue to inspire and empower those around you. Thank you for being an outstanding leader and mentor.
Srithhika M E
Working with your guidance for 1.5 years. Thanks to your supervision, I gained a lot of knowledge in&out about Digital marketing and sales. He is knowledgeable in expertise level and innate leadership quality. ASHOK is a brilliant Manager who really understands how to get the best out of employees. It's a Pleasure working with you. Thanks for guiding me towards achieving my goals.
Shreyas Sundaresh
Being heavily focused on effective customer partnership, Stewardship integrity and with a drive for excellence Ashok moved up aggressively from being an entry level engineer to being a manager for a large team in a short span. Thought leadership and ability to appropriately position the team and team members according to the requirements within the client portfolio led him to meet and exceed expectations consistently resulting in his team to achieve outstanding metrics and clinch the pole position consistently for 2 years. Based on the above said accomplishments, Ashok was chosen to be a part of the seeding team for chat sustenance and won many accolades for the accomplishments. I wish Ashok the best for future endeavours and highly recommend him for the team and customer management abilities, and the positivity he brings about within the group and outside of the group he works.
Credentials
-
Introduction to NFTs: Non-fungible Tokens
LinkedInJan, 2022- Nov, 2024 -
5G is Now
Huawei Technologies IndiaAug, 2019- Nov, 2024 -
Business Driven ICT Construction and Development
Huawei Technologies IndiaAug, 2018- Nov, 2024 -
Data Center Facility Delivery Risk identification and evasion ability
Huawei Technologies IndiaAug, 2018- Nov, 2024 -
Frameworx Transformation Manager
TM ForumDec, 2017- Nov, 2024 -
TM Forum Certified - Frameworx Transformation Manager
TM ForumOct, 2017- Nov, 2024 -
Business Development Manager
TM ForumMar, 2017- Nov, 2024 -
foundation level knowledge certification
TM ForumJan, 2017- Nov, 2024 -
Prince 2 Foundation
ExinDec, 2015- Nov, 2024 -
ITIL Foundation
EXINJan, 2009- Nov, 2024 -
Prince 2 Practioner
EXINDec, 2015- Nov, 2024
Experience
-
TECNOTREE CONVERGENCE PRIVATE LIMITED
-
India
-
1 - 100 Employee
-
Associate Director
-
Nov 2022 - Present
-
-
Sr. Project Manager
-
Nov 2022 - Sep 2023
-
-
-
Huawei Technologies India
-
India
-
Telecommunications
-
700 & Above Employee
-
Advisory Product Manager
-
Jan 2020 - Oct 2022
-
-
Sr. Manager - Services
-
Dec 2018 - Oct 2022
> Strategically managing the projects from commencement to completion. Handled various projects from 3M to 35M of budget. > Supporting Online Marketing team in planning digital marketing campaigns. Responsible for E2E 3PP Management from RFI to PO Acceptance & closure. > Effectively blending the knowledge of Business Operations and Technology to develop strategies and solutions to increase margins. > Currently in discussion with a partner to use our search… Show more > Strategically managing the projects from commencement to completion. Handled various projects from 3M to 35M of budget. > Supporting Online Marketing team in planning digital marketing campaigns. Responsible for E2E 3PP Management from RFI to PO Acceptance & closure. > Effectively blending the knowledge of Business Operations and Technology to develop strategies and solutions to increase margins. > Currently in discussion with a partner to use our search engine to boost our traffic (this will increase the traffic of SEA by 10%. > Heading the SEA Business Development for Petal Search with a strong team of 15 individuals. Successfully negotiated two contracts and onboarded/integrated them to company's system which helped in increasing the traffic by 14% for SEA region. > Managing the Open Cloud Platform for Telefonica Globally. Exceptional problem solving & customer service skills and acting as single point of contact on operational delivery for all day-to-day issues with various open cloud offerings.
-
-
Manager - Service
-
Dec 2015 - Dec 2018
> Streamlined the capacity report and by adding forecast of capacity for next 6 months (allocated, utilized, threshold, Total) and added 3 months of pipeline forecast from Marketing. This helped us to plan the resource cleaning activity and plan the expansion in advance. > Prepared a plan to rework on the operations process and operations management. This helped to streamline the processes and reduce the gaps. Better operations management leading to better SLA & KPI. >… Show more > Streamlined the capacity report and by adding forecast of capacity for next 6 months (allocated, utilized, threshold, Total) and added 3 months of pipeline forecast from Marketing. This helped us to plan the resource cleaning activity and plan the expansion in advance. > Prepared a plan to rework on the operations process and operations management. This helped to streamline the processes and reduce the gaps. Better operations management leading to better SLA & KPI. > Initiated rework on the inventory list (as we do not have a CMDB). This helped with an updated LLD, updated monitoring tool with the correct IPs and device names, and also helped to identify resources that are not being used and can be reused as part of capacity expansion.
-
-
Associate Manager - Services
-
Apr 2012 - Dec 2015
> Oversaw activities related to Team Management Process training for the team, Information Security training for the team. > Conducted Daily standup meeting to assign tasks and follow up. Generated Monthly reports to the customer.
-
-
Sr. Team Lead - Services
-
Apr 2011 - Apr 2012
> Prepared SOP for the teams and conducted technical training for the teams > Conducted Process trainings for the team and generated weekly and monthly reports (Internal and customer). > Improved the FTR rate . Ensured that the teams are closing the tickets in the agreed SLA.
-
-
Technical Services Team Lead
-
Jan 2010 - Mar 2011
The responsibilities are: Implementing the SDM process Incident management process implementation Change management process implementation Release management process implementation Preparing process SOP for the teams Developing process visual aids for the teams
-
-
-
Microland
-
Bangalore
-
Program Leader
-
Feb 2008 - Jan 2010
> Assisted in developing project baselines with respect to cost, resource deployment, time overruns and quality compliance to ensure satisfactory execution of projects. > Effectively handled remote operations for infrastructure projects across EMEA/APAC/US wherein managed all the day-to-day operations. > Managed a team of 28 engineers. Designed the sales & marketing and business development approaches of the company as per region/cluster - Timelines, FTE's, training… Show more > Assisted in developing project baselines with respect to cost, resource deployment, time overruns and quality compliance to ensure satisfactory execution of projects. > Effectively handled remote operations for infrastructure projects across EMEA/APAC/US wherein managed all the day-to-day operations. > Managed a team of 28 engineers. Designed the sales & marketing and business development approaches of the company as per region/cluster - Timelines, FTE's, training approach, language requirements etc. Accountable for generating increased sales volume. Show less > Assisted in developing project baselines with respect to cost, resource deployment, time overruns and quality compliance to ensure satisfactory execution of projects. > Effectively handled remote operations for infrastructure projects across EMEA/APAC/US wherein managed all the day-to-day operations. > Managed a team of 28 engineers. Designed the sales & marketing and business development approaches of the company as per region/cluster - Timelines, FTE's, training… Show more > Assisted in developing project baselines with respect to cost, resource deployment, time overruns and quality compliance to ensure satisfactory execution of projects. > Effectively handled remote operations for infrastructure projects across EMEA/APAC/US wherein managed all the day-to-day operations. > Managed a team of 28 engineers. Designed the sales & marketing and business development approaches of the company as per region/cluster - Timelines, FTE's, training approach, language requirements etc. Accountable for generating increased sales volume. Show less
-
-
-
Dell Technologies
-
United States
-
IT Services and IT Consulting
-
700 & Above Employee
-
Team Manager
-
Nov 2002 - Jul 2007
> Handled a team of 20. Involved in developing direct reports. Assisting the agents with their queries and also guiding them to achieve their goals. > Also involved in rating the agents according to their performance. Assisted agents in developing the required skills to progress in their careers and setting up goals. > Organized activities like RNR functions, QBR, and Annual functions at the site level. I have also worked as a Customer experience coach (CEC -… Show more > Handled a team of 20. Involved in developing direct reports. Assisting the agents with their queries and also guiding them to achieve their goals. > Also involved in rating the agents according to their performance. Assisted agents in developing the required skills to progress in their careers and setting up goals. > Organized activities like RNR functions, QBR, and Annual functions at the site level. I have also worked as a Customer experience coach (CEC - Communications coach). Helped the agents in developing their communication skill. Show less > Handled a team of 20. Involved in developing direct reports. Assisting the agents with their queries and also guiding them to achieve their goals. > Also involved in rating the agents according to their performance. Assisted agents in developing the required skills to progress in their careers and setting up goals. > Organized activities like RNR functions, QBR, and Annual functions at the site level. I have also worked as a Customer experience coach (CEC -… Show more > Handled a team of 20. Involved in developing direct reports. Assisting the agents with their queries and also guiding them to achieve their goals. > Also involved in rating the agents according to their performance. Assisted agents in developing the required skills to progress in their careers and setting up goals. > Organized activities like RNR functions, QBR, and Annual functions at the site level. I have also worked as a Customer experience coach (CEC - Communications coach). Helped the agents in developing their communication skill. Show less
-
-
Education
-
2022 - 2024
Narsee Monjee Institute of Management Studies (NMIMS) Navi Mumbai
Master of Business Administration - MBA, Business, Management, Marketing, and Related Support Services -
1994 - 1997
Diploma in Computer Science
Diploma in Computer Science, Computer Science
Community
