Program Specialist I

• Mar 2022 - Present

Healthy Living Partner

• Jun 2021 - Mar 2022

Cashier

• Sep 2018 - Mar 2022

Provides excellent service and customer interaction Apply problem solving skills to resolve customer inquires and disputes, and escalates using appropriate channels necessaryCollects payment for customer purchases Demonstrates suggestive selling techniquesMonitors and manage potential front-end shrink

Medical Scribe

• Sep 2019 - Jun 2020

Retrieved data for physicians’ review (labs, radiology, reports, medical records) Facilitated communication between physician and medical team Prepared computerized physician order entry for review and discharged orders Help physicians examine and treat patients, handing them instruments or materials Managed sensitive and confidential materials such as patient health records Maintained prompt and organized responses in a high-stress work environment Retrieved data for physicians’ review (labs, radiology, reports, medical records) Facilitated communication between physician and medical team Prepared computerized physician order entry for review and discharged orders Help physicians examine and treat patients, handing them instruments or materials Managed sensitive and confidential materials such as patient health records Maintained prompt and organized responses in a high-stress work environment