Experience

The Mardyke Entertainment Complex

• Ireland
• Entertainment
• 1 - 100 Employee

• Sales and Marketing Manager

  • Jun 2020 - Present

• Reception Manager

  • Jun 2019 - Jun 2020

  Responsible for overseeing the Supervision and Management of the Reservations Department with focus on the successful management of all aspects of the Reservations and sales process.Maintains standards, policies and procedures within the reception department while increasing sales and managing Reservations systems such as Resdiary, Eventbrite and our CRM system.



Reardens of Washington Street

• Front Office Receptionist / Sales and Marketing Administrator

  • Apr 2014 - Jun 2019

  • Acting as the point of contact for all queries and bookings for Reardens of Washington Street, which comprises of several extremely busy venues located in Cork city, ensuring that all enquires are dealt with in a timely fashion.• Dealing promptly with any and all complaints, determining an appropriate course of action to resolve issues which have affected the customers experience or that improve the function of the business.• Regularly contributing to the business’ sales and marketing plan, often offering ideas and concepts that were later implemented.• Providing weekly website updates, ensuring all social media platforms are kept current.• Creating promotional rosters, co-ordinating daily tasks and preparing the team with all necessary promotional material.• Providing administrative assistance to all departments as required.



Havana Browns

• Ireland
• Recreational Facilities

• Bartender/Food Server/VIP Hostess

  • Jun 2012 - Apr 2014

  • Maintained a high level of customer service in an extremely fast paced environment.• Responsible for performing a thorough stock take at the end of each night to ensure that stock levels matched sales.• Accountable for cash up of tills at the end of each shift.• Dealt with customer complaints and worked to resolve them. • Maintained a high level of customer service in an extremely fast paced environment.• Responsible for performing a thorough stock take at the end of each night to ensure that stock levels matched sales.• Accountable for cash up of tills at the end of each shift.• Dealt with customer complaints and worked to resolve them.



SUPERVALU

• United States
• Wholesale
• 700 & Above Employee

• Cashier

  • 2006 - 2007