Experience

SpyCloud

• United States
• Computer and Network Security
• 100 - 200 Employee

• Director of Revenue Operations

  • Jul 2023 - Present

  Austin, Texas, United States

• Sr. Manager Marketing Operations

  • Mar 2022 - Jul 2023

  Austin, Texas, United States Helping companies and their consumers stay clear of malware and ATO.



uShip

• United States
• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• Revenue Operations Manager

  • Feb 2021 - Feb 2022

  Austin, Texas, United States

• Marketing Operations Manager

  • Jul 2019 - Feb 2021

  Austin, Texas Area



Zenoss

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Marketing Operations Manager

  • May 2018 - Jul 2019

  Austin, Texas Area Marketing tech stack management, including Marketo, Engagio, Outreach, Bombora, LeadSpace, Sendoso, DiscoverOrg etc. BDR team management including Outreach management and support, as well as team management. Work closely with Sales Operations to ensure processes are created and flow properly from Marketing to Sales. Created mutli-touch attribution rules for all leads to provide better insight into our deals. Create and manage all nurture and ad-hoc email sends. Operational… Show more Marketing tech stack management, including Marketo, Engagio, Outreach, Bombora, LeadSpace, Sendoso, DiscoverOrg etc. BDR team management including Outreach management and support, as well as team management. Work closely with Sales Operations to ensure processes are created and flow properly from Marketing to Sales. Created mutli-touch attribution rules for all leads to provide better insight into our deals. Create and manage all nurture and ad-hoc email sends. Operational liaison between Sales and Marketing to ensure all reps are up to date on all tools and processes. Web form and landing page management. Responsible for quarterly marketing team metrics for the entire funnel. Show less



Lifesize

• United States
• Telecommunications
• 100 - 200 Employee

• Marketing Operations Manager

  • May 2017 - May 2018

  Austin, Texas Area

• Campaign Operations Manager

  • Apr 2015 - May 2017

  Austin, Texas Manage global demand generation and brand operational functions between Eloqua and Salesforce as well as provide creative review and insight for all campaigns and emails. Create and deploy all marketing emails both nurture and ad-hoc. Responsible for global lead flow for both inbound and outbound leads. Create and manage the flow of a highly strategic global nurture campaigns while constantly striving to reinvigorate and optimize the flow. Created and implemented a highly structured documented… Show more Manage global demand generation and brand operational functions between Eloqua and Salesforce as well as provide creative review and insight for all campaigns and emails. Create and deploy all marketing emails both nurture and ad-hoc. Responsible for global lead flow for both inbound and outbound leads. Create and manage the flow of a highly strategic global nurture campaigns while constantly striving to reinvigorate and optimize the flow. Created and implemented a highly structured documented process for email and nurture requests and the go-to for any process organization needs within the team.



3M

• Germany
• Chemical Manufacturing
• 1 - 100 Employee

• Account Executive at 3M through Liaison Resources

  • Aug 2013 - Mar 2015

  Austin, Texas Area As my main role, I manage all marketing materials and projects for 2 major divisions within 3M. From datasheets to trade show wall graphics I take the ideas from the client and turn them into something creative and compelling. In addition, I also manage the social media presence for a major division by gathering input, developing strategy and executing. I monitor competitors, share relevant articles and create conversations with the community. I also manage registration, website production and… Show more As my main role, I manage all marketing materials and projects for 2 major divisions within 3M. From datasheets to trade show wall graphics I take the ideas from the client and turn them into something creative and compelling. In addition, I also manage the social media presence for a major division by gathering input, developing strategy and executing. I monitor competitors, share relevant articles and create conversations with the community. I also manage registration, website production and in-event apps for high profile 3M sponsored events such as NASCAR races and the Wonewok Golf Tournament. With that, I created a new, more efficient strategy to managing and creating the web events within 3M. Marketing Project Coordinator, 3M August 2013 – November 2013 (4 months) Promoted in November 2013 to Account Executive - Cvent administration - Guidebook administration - Project management for print and graphic design projects - Project management for event websites for major events such as NASCAR, Pebble Beach Golf Tournament - Copy editing and proofing of company datasheets, white papers and other marketing materials Show less



Chloe + Isabel Inc.

• Merchandising Manager

  • Feb 2013 - Feb 2014

  Austin, Texas Area Created and developed sales through social media, email marketing and vendor shows while managing and developing a team of merchandisers. Founded in 2011, Chloe + Isabel is a dynamic and socially innovative jewelry brand designed to connect women through a modern-day social-shopping experience. A destination for fashion-loving, creative and confident women, Chloe + Isabel believes that today’s women deserve jewelry as exceptional as they are. In addition to providing customers with… Show more Created and developed sales through social media, email marketing and vendor shows while managing and developing a team of merchandisers. Founded in 2011, Chloe + Isabel is a dynamic and socially innovative jewelry brand designed to connect women through a modern-day social-shopping experience. A destination for fashion-loving, creative and confident women, Chloe + Isabel believes that today’s women deserve jewelry as exceptional as they are. In addition to providing customers with one-stop-shop for gorgeous jewelry, Chloe + Isabel is positioned to become the driving force behind developing highly motivated women of “Generation Net” into the world’s next great entrepreneurs. C+I Merchandisers receive a personalized online dashboard to create their own boutique shopping experience and earn commission on all of their sales. Be creative, be confident, be you! https://www.chloeandisabel.com/boutique/ashlieie Show less



Momentum Factor

• United States
• Software Development
• 1 - 100 Employee

• Social Media Specialist

  • Feb 2013 - Apr 2013

  Austin, Texas Area As the social media community manager, I manage five different direct selling companies' social media accounts. I provide everything from content curation, strategic brand planning, and graphics work, to 24/7 social medial outlet management for each individual company. Simple copy angles are sent in from our clients, to which I then write and/or edit and post to all of their social channels. I create editorial calendars for each company on a month-by-month basis, which I then discuss with the… Show more As the social media community manager, I manage five different direct selling companies' social media accounts. I provide everything from content curation, strategic brand planning, and graphics work, to 24/7 social medial outlet management for each individual company. Simple copy angles are sent in from our clients, to which I then write and/or edit and post to all of their social channels. I create editorial calendars for each company on a month-by-month basis, which I then discuss with the client and then implement. Although editorial calendars are planned out a month in advance, I also am ready and available to make any changes or add in any new content when needed. In addition to the calendar creation and post copy, I also create graphics using the Adobe Suite when necessary. Show less



PeopleAdmin

• United States
• Software Development
• 1 - 100 Employee

• Marketing Coordinator

  • Dec 2010 - Feb 2013

  Austin, Texas Area As the Marketing Coordinator I was vital to not only the creative but also the analytical side of the marketing department. I created datasheets, newsletters, ads, etc. using Adobe InDesign and Illustrator. I not only created the templates and graphics, but also wrote and edited the copy for these pieces, as well as all press releases and was in charge of interviewing hiring and supervising marketing interns. I also wrote and edited copy and graphics for all of our marketing emails and ran each… Show more As the Marketing Coordinator I was vital to not only the creative but also the analytical side of the marketing department. I created datasheets, newsletters, ads, etc. using Adobe InDesign and Illustrator. I not only created the templates and graphics, but also wrote and edited the copy for these pieces, as well as all press releases and was in charge of interviewing hiring and supervising marketing interns. I also wrote and edited copy and graphics for all of our marketing emails and ran each campaign from start to finish. I supervised all relationships and projects with outside vendors for graphic design, video production, website management, and public relations. As the company social media and website manager, I created and managed social media accounts and campaigns, and used WordPress, Joomla, HTML5 and CSS to manage all of the website content. In addition to the corporate campaigns, I also managed the creation, content, graphics, social media and logistics of the annual user conference, and all trade shows. I worked very close with the sales team to manage their leads, contacts and campaigns using salesforce.com, including creating, organizing and reporting on webcast, email, website, newsletter, and trade show campaigns. Streamlined and re-created the company’s Salesforce process to enable more in-depth real-time analytics. In addition, I also created promotional videos for use on the company website and product promotion. *Promoted from Intern to Marketing Coordinator May of 2011

• Marketing Intern

  • Dec 2010 - May 2011

  Austin, Texas Area SalesForce -Self taught user, learned the entire system very quickly -Manage Leads: gather and report on both new and upgrade leads -Manage Campaigns: create, organize and report on webcast, email, website, newsletter, and trade show campaigns Genius.com -Self taught user, learned the entire system very quickly -Send marketing and customer emails Annual User Conference -Logistics, planning and creatives -Manage website and all emails to… Show more SalesForce -Self taught user, learned the entire system very quickly -Manage Leads: gather and report on both new and upgrade leads -Manage Campaigns: create, organize and report on webcast, email, website, newsletter, and trade show campaigns Genius.com -Self taught user, learned the entire system very quickly -Send marketing and customer emails Annual User Conference -Logistics, planning and creatives -Manage website and all emails to invitees/attendees Corporate Website -Manage the company's Wordpress website www.peopleadmin.com Customer Portal -Manage the company's Joomla! customer portal Trade Shows -Logistics and planning -Creatives (datasheets, emails, give aways, design, etc..)



Texas State University

• United States
• Higher Education
• 700 & Above Employee

• Social Media Club President

  • Jan 2011 - May 2011

  Manage and plan meetings through social media networking.



HEB

• Financial Services
• 1 - 100 Employee

• Public Affairs Intern

  • May 2010 - Aug 2010

  Austin, Texas Area Drafted press releases, wrote speeches and nomination letters. Worked with clients on campaigns and handled donation requests. I had the opportunity to re-vamp the H-E-Buddy tent at 2010's Austin Kiddie Limits. I created a 'Rock-cessories' tent where kids could create and wear their own rocked out accessories. It was a huge success.

• Partner Champion

  • Aug 2007 - Aug 2010

  Austin, Texas Area Performed a variety of tasks and produced numerous programs geared toward retaining employees and maintaining the grocer's high reputation in the community, including: facilitation all company trainings, orientations and any other employee relation events, created and facilitated store to community programs to engage the community surrounding the store, in charge of all store hiring, and provided all around great customer service not only to our customers, but also to our employees.

• HEB Partner, Various Positions Listed

  • Dec 2005 - Aug 2010

• Partner Learning and Development Intern

  • May 2008 - Aug 2008

  San Antonio, Texas Area I helped to create the Partner Learning website, and also had the opportunity to create a website for another department. Through my hard work and dedication, I was asked to write for Partner Communication while a Partner was on leave. I wrote articles for the Partner Newsletter and other company wide communications. I had a great experience, and learned a lot about the company and myself.

• Certified Pharmacy Technician

  • Dec 2005 - Aug 2007

  Austin, Texas Area Filled prescriptions, served as liason between patients and their insurance providers and their doctors, mixed compounded prescriptions, took inventory and ordered necessary medication, all while providing great customer service. Also was chosen to head up the Central Texas Area team of pharmacy technicians in the roll out of the RX Rewards program. I preformed store visits and held conference calls in order to ensure the new pharmacy program rolled out smoothly across the Central Texas… Show more Filled prescriptions, served as liason between patients and their insurance providers and their doctors, mixed compounded prescriptions, took inventory and ordered necessary medication, all while providing great customer service. Also was chosen to head up the Central Texas Area team of pharmacy technicians in the roll out of the RX Rewards program. I preformed store visits and held conference calls in order to ensure the new pharmacy program rolled out smoothly across the Central Texas Area. Show less



Target

• Mexico
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Salesfloor Soft-Lines Representative

  • Jun 2001 - Dec 2005

  Austin, Texas Area Kept all clothing areas clean and tidy, assisted customers with their purchases, served as cashier when needed, managed fitting room and employee break schedule and provided great customer service.