Marketing and Communications Coordinator

• Aug 2023 - Present

Marketing Communications Coordinator

• Aug 2023 - Present

Social Media Marketing Intern

• Aug 2022 - Aug 2023

• Took over management of the MAG Instagram, increasing engagement, including a 93% increase in likes, a 150% increase in web clicks, and an increase of 71 followers. • Curated social media posts for a variety of platforms by creating a monthly social media calendar and scheduling through Hootsuite weekly. • Used a variety of programs including Adobe Creative Cloud, Google Analytics, Canva, Hootsuite, etc. • Took over management of the MAG Instagram, increasing engagement, including a 93% increase in likes, a 150% increase in web clicks, and an increase of 71 followers. • Curated social media posts for a variety of platforms by creating a monthly social media calendar and scheduling through Hootsuite weekly. • Used a variety of programs including Adobe Creative Cloud, Google Analytics, Canva, Hootsuite, etc.

Social Media Marketing Manager

• Jan 2023 - May 2023

• 3K% increase in platform reach • 121% follower increase • 23% average post engagement Sweetwater Care LLC., a state-wide contracted at-home care company, was focused on the awareness stage centered around first growing an Instagram audience. I did this by creating entertaining and informative content related to their field and building an Instagram account from start to finish. • 3K% increase in platform reach • 121% follower increase • 23% average post engagement Sweetwater Care LLC., a state-wide contracted at-home care company, was focused on the awareness stage centered around first growing an Instagram audience. I did this by creating entertaining and informative content related to their field and building an Instagram account from start to finish.

Social Media Marketing Manager

• Jan 2023 - May 2023

• 3K% increase in platform reach • 121% follower increase • 23% average post engagement This forward-integrated custom transfer print company utilized my video creation and editing skills throughout Instagram Reels, TikToks, and longer-form videos. I used a variety of video editing platforms including Adobe Premier Pro, CapCut, and more to create engaging tutorials, product displays, and more. • 3K% increase in platform reach • 121% follower increase • 23% average post engagement This forward-integrated custom transfer print company utilized my video creation and editing skills throughout Instagram Reels, TikToks, and longer-form videos. I used a variety of video editing platforms including Adobe Premier Pro, CapCut, and more to create engaging tutorials, product displays, and more.

Call Center Specialist

• Nov 2021 - Aug 2022

• Promoted to Wealth Management Services line after 2 months taking elite rep calls and handling larger sums of cash flow. • Assist financial advisors with info on investment accounts and used excessive problem-solving skills to process paperwork. • Promoted to Wealth Management Services line after 2 months taking elite rep calls and handling larger sums of cash flow. • Assist financial advisors with info on investment accounts and used excessive problem-solving skills to process paperwork.

Account Coordinator, Project Lead, & CMMO Mentor

• Jan 2021 - Nov 2021

Maintained a position on the top performers list for the highest volume of calls and patients assisted per day in the pharmacy and insurance plan queues and shortly after excelled in other requested tasks such as training new hires and leading team meetings/presentations. Maintained a position on the top performers list for the highest volume of calls and patients assisted per day in the pharmacy and insurance plan queues and shortly after excelled in other requested tasks such as training new hires and leading team meetings/presentations.

Personal Shopper

• May 2020 - May 2021

• Highest quality customer reviews for team awarded 3 months in a row. • Received praise for being one of the fastest shoppers. • Supervised the dispense team for customer orders. • Highest quality customer reviews for team awarded 3 months in a row. • Received praise for being one of the fastest shoppers. • Supervised the dispense team for customer orders.

Front Desk Assistant

• Jul 2019 - May 2020

Serve as a welcoming representative for 1700 residents, perform key audits, lock-outs, answer the phone, and dispatch other employees Serve as a welcoming representative for 1700 residents, perform key audits, lock-outs, answer the phone, and dispatch other employees

Lifeguard

• May 2016 - Jul 2017

Provided rescue attention, enforced safety policies and provided customer service Provided rescue attention, enforced safety policies and provided customer service

Waitress/Cook

• May 2013 - Mar 2017

Waited on tables single-handed and cooked a variety of foods for customers during busy hours at a cafe Waited on tables single-handed and cooked a variety of foods for customers during busy hours at a cafe