Product Manager Apprentice

• Aug 2023 - Present

EPMO Program Coordinator

• Jul 2022 - Present

Interact with the Project and Program Manager to organize the various components needed to initiate, run and conclude projects • Schedule program meetings • Record, store & distribute program meeting minutes • Create & maintain program SharePoint site • Maintain program documents • Maintain program stakeholder matrix • Assist with the maintenance of program & project status reports • Assist with maintaining the RAID & facilitating meetings • Assist with tracking, compiling and reporting program and project metrics and budget • Assist Program Manager w/documentation of stakeholder approvals • Assist Program Manager w/presentation materials, reports, briefing materials and other deliverables for programs and projects • Schedule program & project audits • Advocate for and adhere to EPMO standards and processes • Assist with program change control Show less

UX Researcher/ Project Coordinator

• Jul 2022 - Dec 2022

- Liaised between mentor and team members to facilitate communication increasing productivity by 100% - Led/facilitated team meetings to aid in the flow of communication improving efficiency by 80% - Created/designed presentations in an easy-to-understand format to aid in visualizing ideas/concepts increasing productivity with 90% Use UX research practices to interview stakeholders and users. Use brainstorming methods to ideate and make design decisions. Collaborate with teammates to complete design tasks. Skills: Figma, Miro Collaboration Platform, slack, interviewing stakeholders, strategic planning Show less

Sr. Project Coordinator

• Sep 2021 - Jul 2022

Customer facing working directly with the internal project managers and casino properties on implementation and delivery of retail and online sports betting solutions. Creation of change requests, bugs, Kanban boards in Jira. Organization of team files and templates Onboarding of new team members Training with Agile coach for Scrum Master certification Customer facing working directly with the internal project managers and casino properties on implementation and delivery of retail and online sports betting solutions. Creation of change requests, bugs, Kanban boards in Jira. Organization of team files and templates Onboarding of new team members Training with Agile coach for Scrum Master certification

Project Coordinator ePMO

• Feb 2020 - Sep 2021

Act as the administrative assistant to the Program Manager - supported the company’s merger -Supported the infrastructure data center migration. - helped the PMO implement new projects and standards - workflows via Sharepoint and Teams - Tasks to include daily interface with Project or Program Manager(s); tracking project activities, maintaining project schedule Daily use of MS Project, TEAMS, OneNote, - Work and follow-up with business partners on issues and status. - Set up meetings and follow ups for the project manager. - Participate in Team Meetings and then follow-up with meeting tasks and to-do lists. - Data Entry and Database Management - Review, follow-up and validate all milestone deliverables with contractors in a timely manner. - Communicate and accurately convey information to all relevant stakeholders in a concise and clear manner. - Scheduling meetings - RAID Entry, reporting, follow-ups. - Updating Program Status Reports. Show less

PMO Operations Specialist/ Project Online Administrator

• Mar 2019 - Dec 2019

- Sharepoint/ Office 365/Power BI/ Project Online Administrator -created Sharepoint workflows and Visio workflows • KPIs – collect and report monthly Key Performance Indicators (KPIs) for the overall product engineering department, engineering VP and SVP of the business unit. • Staff Meetings / Ops Reviews – assist in defining agendas and collecting input from staff members and guest contributors. Help to prepare presentation materials and publish minutes. • Development Process – assist in defining and implementing our new product development process. Creating training materials, making ongoing improvements to process descriptions and templates, and rendering assistance to development teams with questions about the use of the process. • Project Tracking – assist with collecting weekly updates from project teams, ensuring the meaningful and consistent reporting of status updates. • PMO Tools – help maintain integrated tools such as project scheduling systems and resource pools. Improve MS-Teams sites, as well as our Change Request / Change Priority process and database. • Intellectual Property (IP) – assist in driving the creation of Invention Disclosures by our engineering teams, and work with engineers and attorneys to ensure forward progress on departmental IP. Show less

Project Administrator

• Aug 2017 - Sep 2018

• Maintain contact with the Project Managers to ensure level of satisfaction with projects, progress, and performance • Maintain contact with appropriate project team leads and/or functional managers to ensure timely activity, integration and efficient use of resources to meet project deliverables • Collaborate with project managers to create and update project plans and schedules based on established project priorities and available resources, and report delays in critical path tasks to the project managers • Assist project managers and functional managers in estimating the amount of time needed to complete project tasks and the sequencing of these tasks • Responsible for documenting and communicating the projects • progress and challenges to appropriate project stakeholders • Analyze prior projects to determine resources, timeline and likely outcome for similar new project initiatives • Take proactive or corrective actions as necessary while monitoring and maintaining project schedules • Ensure project documentation is collected, distributed, reviewed, and archived Show less

Project Coordinator client of The Centrics Group

• Oct 2016 - Jul 2017

• Responsible for coordinating with clients,vendors, and internal engineers from kickoff meeting to project close out in order to preserve the integrity, time, and budget of current and future projects. • Provide daily support for project management team to track and report project task, activity, documentation, time tracking vendor and technician participation • Acts as a liaison between clients and computer technology vendors to identify and define project requirements, scope and objectives • Tasked with establishing relationships with I.T service coordinators and project managers, to provide production ideas on projects of various scope and complexity • Coordinates project initiation, task management, budgeting and financial forecasting using company project management tools as well as internal systems through Microsoft Office Show less

Program Analyst client of TekStreams Solutions

• Feb 2016 - Oct 2016

- Involved in the Client's Datacenter Migration Events -Track Datacenter Inventory -Book and conduct meetings - Maintain the Sharepoint Teamsite -Update Risks/Issues/Action Item Metrics on Teamsite -Capture Meeting Minutes, review and upload to the teamsite -Compile Weekly Status Report - Audit project schedule - Involved in the Client's Datacenter Migration Events -Track Datacenter Inventory -Book and conduct meetings - Maintain the Sharepoint Teamsite -Update Risks/Issues/Action Item Metrics on Teamsite -Capture Meeting Minutes, review and upload to the teamsite -Compile Weekly Status Report - Audit project schedule

PMO Project Coordinator/ Compliance Team

• Mar 2015 - Feb 2016

I work for the Director of the APG IT/RPM. I am responsible for ensuring that all PM's are properly managing their projects. I create the Audit Status reports. I am responsible for creating and managing the 2015 - 2016 projects for RPM in Clarity. In addition I manage the resources, allocations, cost plans and estimates,including CR's, requirements and the releases in Clarity I attend Cost management meetings to assist with the budget staying within the plan. I also attend backlog grooming meeting to stay informed on updates for the RPM release projects. I link the CR's to requirements, the requirements to releases as well as the estimates. I allocate hours for the resources against the task in Clarity. Show less

Project Coordinator/ UST Global On-SIte

• Oct 2014 - Mar 2015

An administrative professional who ensures that the people and resources devoted to completing a goal are used appropriately. - Develops and maintains a detailed project schedule which includes administrative tasks and all sites involved in the project. -Coordinate meetings, including travel arrangements and expense reports. - Maintain Project Managers calendars -Prepare and/or edit meeting minutes, presentations and tables -Responsible to take input from the business analysts and project engineers to develop and maintain the detailed schedule. Show less

Associate Software Developer Training

• Feb 2014 - Oct 2014

• Analyze software requirements • Create Java classes, packages, Database Tables • Write the business logic in Java and required database scripts • Unit test the code • Integrate with other modules • Deploy the applications in web application server (Tomcat) • Complete integration testing to ensure that the application works end to end • Creating POC (Proof Of Concept) • Analyze software requirements • Create Java classes, packages, Database Tables • Write the business logic in Java and required database scripts • Unit test the code • Integrate with other modules • Deploy the applications in web application server (Tomcat) • Complete integration testing to ensure that the application works end to end • Creating POC (Proof Of Concept)

Store Trainer/ Data Entry Clerk

• May 2012 - Feb 2014

• Trained 15 employees and increased the daily sales • Improved the inventory procedure and decreased the store’s losses • Scored in top 10% of employees in successful resolution of issues • Designed displays to make the store experience interactive, engaging and reassuring. • Trained 15 employees and increased the daily sales • Improved the inventory procedure and decreased the store’s losses • Scored in top 10% of employees in successful resolution of issues • Designed displays to make the store experience interactive, engaging and reassuring.

Supervisor

• 2009 - 2012

• Examined merchandise to verify that it was correctly priced and displayed • Increased profit by 30% • Promoted from Team Leader to Assistant Manager within 13 months • Trained and developed 10 associates on POS system and key sales tactics. • Generated repeat business through exceptional customer service • Examined merchandise to verify that it was correctly priced and displayed • Increased profit by 30% • Promoted from Team Leader to Assistant Manager within 13 months • Trained and developed 10 associates on POS system and key sales tactics. • Generated repeat business through exceptional customer service