Sales Associate

• Feb 2022 - Present

Executive Assistant

• Mar 2020 - Mar 2022

- Act as Assistant to the CEO for admin and sales support, and other team members as requested.- Assist in answering or initiating calls and emails to customers- Gather information, print and assemble Board documents- Assisted in development of job descriptions and hiring process of new employees- Prepare and maintain sales reports as necessary- Use CRM software (Salesforce) to communicate with customers- Make flight/travel arrangements as requested- Organize/schedule demos in retail software, coordinate with brand ambassadors - Help maintain work space to stay professional and clean. Support ordering and stocking supplies.

Office Manager

• May 2013 - Mar 2020

Manage the daily operations of fast-paced physical therapy office while supervising staff to ensure an efficient, well-organized, and welcoming practice. -Provided complementary nutritional wellness to enhance the company’s outreach-Managed complex schedules personalized for clients’ needs-Connected with clients to establish a trusting relationship with the practice-Provided conflict resolution for clients regarding insurance billing disputes-Interviewed and participated in the hiring of support staff-Prepared reports regarding payments, staff productivity, and missing charges-Well-versed in health insurance policies, benefits, and best practices

Hostess and Server

• Jan 2012 - May 2013

Key member of hosting staff responsible for ensuring effective communications among all front-of-the-house staff to create an environment of teamwork and excellent customer satisfaction.-Promoted to member of service staff within three months of hire date-Trained new hires on both the host and service staff Key member of hosting staff responsible for ensuring effective communications among all front-of-the-house staff to create an environment of teamwork and excellent customer satisfaction.-Promoted to member of service staff within three months of hire date-Trained new hires on both the host and service staff

Beverage Bar Associate

• Aug 2010 - May 2013

Provided a high-level of customer care during the day-to-day operations of the business while responsible for administrative functions including credit card batches, inventory, and sales. Provided a high-level of customer care during the day-to-day operations of the business while responsible for administrative functions including credit card batches, inventory, and sales.

Pro-Shop/Tennis Club Instructor

• Nov 2006 - Jan 2011

Taught children ages 5-10 tennis fundamentals. Responsible for maintaining positive guest interactions across a variety of functions, including but not limited to: answering member and non-member inquiries, tennis apparel retailing, administrative functions, and scheduling tennis court reservations. Taught children ages 5-10 tennis fundamentals. Responsible for maintaining positive guest interactions across a variety of functions, including but not limited to: answering member and non-member inquiries, tennis apparel retailing, administrative functions, and scheduling tennis court reservations.