Experience

InTandem Promotions, Inc.

• United States
• Advertising Services
• 1 - 100 Employee

• Account Executive

  • 2022 - Present

  -Assesses clients’ needs and suggests product ideas -Examines clients' industry and business activities and suggests new promotional products and campaigns -Develops and maintains relationships with corporate clients -Assesses clients’ needs and suggests product ideas -Examines clients' industry and business activities and suggests new promotional products and campaigns -Develops and maintains relationships with corporate clients



Helzberg Diamonds

• United States
• Retail
• 700 & Above Employee

• Sales Consultant

  • 2019 - 2022

   Achieve/Exceed individual sales goals by listening to customers and interpreting their needs  Consistently rated the most influential team collaborator resulting in increased store sales  Recognized for excellent customer service skills by both the customer and management  Achieve/Exceed individual sales goals by listening to customers and interpreting their needs  Consistently rated the most influential team collaborator resulting in increased store sales  Recognized for excellent customer service skills by both the customer and management



Georgia Division of Family & Children Services

• United States
• Government Administration
• 200 - 300 Employee

• Manager | Supervisor

  • 2016 - 2019

   Directly managed team of eight (8) Resource Developers/Cases Managers establishing team goals as well as individual objectives and assuring all were met or exceeded.  Ensured recruitment and retention goals were met thru out region by coordinating with Resource Developers, Supervisors, and Regional Administrators across eleven (11) counties  Administered recruitment events and planning activities with the assistance of Resource Developers  Effectively managed workload of 200+ cases at all times across team, while developing team skills and ensuring the highest quality standards



Rented — A TravelNet Solution

• United States
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Business Development Manager (Account Manager)

  • 2015 - 2016

   Acquired new clients and managed accounts in Salesforce Customer Relationship Management (CRM)  Listened to clients’ issues/concerns regarding their business and offered specific options tailored to their individual needs  Owned full sales cycle (prospecting, validating, negotiating, and closing the sale) between property owners and property managers based on data analysis and win-win scenario for both parties  Communicated current trends and changes in the marketplace via HubSpot  Selected to represent the Account Team at the Vacation Rental Management National Convention



Claire's

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • 2014 - 2015

   Top sales and customer service performer resulting in the store leading district sales  Directly managed team of seven (7) Sale Associates as “acting store manager”  Developed Sales Associates selling and customer service skills  Top sales and customer service performer resulting in the store leading district sales  Directly managed team of seven (7) Sale Associates as “acting store manager”  Developed Sales Associates selling and customer service skills



Batteries Plus

• United States
• Retail
• 700 & Above Employee

• Business Development Manager (Account Manager)

  • 2013 - 2014

   Managed major business accounts to make clients aware of parts and services that lead to success  Owned full sales cycle (prospecting, validating, negotiating, closing) to business accounts (B2B)  Top salesperson in three (3) store franchise and was promoted during first three months  Designated to train new employees based on personal selling techniques and customer service skills  Managed major business accounts to make clients aware of parts and services that lead to success  Owned full sales cycle (prospecting, validating, negotiating, closing) to business accounts (B2B)  Top salesperson in three (3) store franchise and was promoted during first three months  Designated to train new employees based on personal selling techniques and customer service skills



Edwin Watts Golf

• Retail
• 100 - 200 Employee

• Manager of Sales

  • 2012 - 2013

   Maximized sales volume through adjustment of pricing of clothing and accessories  Optimized store inventory by analyzing and communicating directly with Edwin Watts buyers  Responsible for merchandising and setting displays in five (5) stores to meet current trends  Maximized sales volume through adjustment of pricing of clothing and accessories  Optimized store inventory by analyzing and communicating directly with Edwin Watts buyers  Responsible for merchandising and setting displays in five (5) stores to meet current trends



Clinique

• Personal Care Product Manufacturing
• 700 & Above Employee

• Sales Consultant

  • 2010 - 2012

   Consistently met/exceeded the regional sales goals for team  Shared product knowledge and demonstrated custom-fit solutions  Built loyal clientele base through follow-up contacts and maintained client relationships  Consistently met/exceeded the regional sales goals for team  Shared product knowledge and demonstrated custom-fit solutions  Built loyal clientele base through follow-up contacts and maintained client relationships



Georgia Division of Family & Children Services

• United States
• Government Administration
• 200 - 300 Employee

• Social Services Specialist

  • 2004 - 2010

   Product/Project Manager and Subject Matter Expert (SME) for the development of SHINES; a web-based, statewide automated child welfare information system  Provided business/functional requirements and system specifications in the hands-on design of the system with technology consultants  Presented system to users across the entire state of Georgia  Interviewed, observed, and gathered information to determine validity of incoming complaints and the continued nature of involvement of the agency  Consistently managed the highest difficulty and volume of cases across team  Administered specialized case load of high-profile cases that were under court-order jurisdiction  Presented findings and arguments in front of judge(s)



HARBOR HOUSE-NORTHWEST GEORGIA CHILD ADVOCACY CENTER INC

• United States
• 1 - 100 Employee

• Internship

  • Aug 2001 - May 2004



Make-A-Wish Georgia

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Internship

  • May 2003 - Aug 2003