Ashley Eastman

NOC Analyst at FNTS
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Contact Information
us****@****om
(386) 825-5501
Location
Omaha, Nebraska, United States, US
Skills

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Bio

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Credentials

  • Microsoft 365 Certified: Fundamentals
    Microsoft
    Dec, 2022
    - Oct, 2024
  • LogicMonitor Certified Associate
    LogicMonitor

Experience

  • FNTS
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • NOC Analyst
      • Nov 2021 - Present

      Technical Support, Mainframe Monitoring and Batch Processing, Troubleshooting Windows and Network incidents, Back-End Operations for multiple clients Technical Support, Mainframe Monitoring and Batch Processing, Troubleshooting Windows and Network incidents, Back-End Operations for multiple clients

  • NTT DATA Services
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Information Technology Help Desk Technician
      • Nov 2019 - Apr 2021

      Provide technical support for users of multiple different accounts. Troubleshoot issues and provision access to user accounts. Manage incident and request intake and fulfillment. Provide technical support for users of multiple different accounts. Troubleshoot issues and provision access to user accounts. Manage incident and request intake and fulfillment.

  • Marriott International
    • United States
    • Hospitality
    • 700 & Above Employee
    • Reactive National Group Sales Coordinator
      • Dec 2018 - Oct 2019

      Merchandise incoming group sales opportunities, act as a liaison between all Marriott properties globally and prospective clients, collect and present proposals from suitable properties, ensure sales goals are met or exceeded, provide excellent customer service

    • Administrative Assistant
      • Sep 2017 - Dec 2018

      Utilize multiple channels to promptly collect and distribute incoming group business leads to the appropriate parties, determine new lead priority and potential profitability, maintain departmental files and records, support all members of department sales teams

Education

  • Metropolitan Community College
    Cisco Network Technician (CCNA), Computer Science
    -
  • Metropolitan Community College
    Business Administration and Management, General
    -

Community

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