Experience

Diagnostic Pathology Medical Group, Inc.
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• Hospital Coordinator

  • May 2022 - Present


IMD Path

• United States
• Medical Practices

• Administrative Supervisor

  • Jun 2019 - Apr 2022

• Quality Analyst

  • Mar 2018 - Jun 2019



Ulta Beauty

• United States
• Retail
• 700 & Above Employee

• Co-Sales Manager

  • Aug 2016 - May 2018

  • Promotes and models legendary service; creates a culture of hospitality within the store and the salon. • Builds success through the development and optimization of people• Recruits and retains top talent• Establishes clear goals and objectives to focus the team to achieve success• Provides coaching, training, and feedback to improve associates’ performance on a daily basis• Manages sales floor and drives retail and salon sales by addressing guest concerns, coaching associates, and maintaining loss prevention standards• Communicates corporate directives on a daily basis• Tracks, analyzes, and leverages NPS results and guest comments to reinforce desired behaviors and act upon opportunities for improvement• Demonstrates knowledge and passion for company products and services• Addresses all guest concerns and questions promptly and with professionalism• Schedules staff effectively in consideration of store traffic and key store initiatives using current scheduling tools• Recruits, interviews, and hires non-management staff in accordance with company hiring policy and procedures, and using an online application tool• Supervises the management of the POS system and approves all cash wrap management, cash auditing, and tip reporting• Ensures all company policies, standards and procedures are consistently followed• Promotes company sales and loyalty programs to meet or exceed goals in support of company initiatives and brand standards• Manages new hire orientation, scheduling, and payroll management for retail and salon• Assists the general manager with conducting business analysis that results in the planning and directing of associates to meet or exceed budgeted sales, control expenses, and achieve productivity goals• In the absence of the general manager, facilitates and leads all store internal and external sales and product training, and oversees the completion of associate learning maps Show less

• Associate Manager

  • Mar 2015 - Aug 2016

  • Builds success through the development and optimization of people• Establishes clear goals and objectives to focus the team on achieving superior results • Provides coaching, training, and feedback to improve associates’ performance on a daily basis • Manages sales floor and drives retail and salon sales by addressing guest concerns, coaching associates, and maintaining loss prevention guidelines • Supervises the management of the POS system and approves all cash wrap management, cash auditing, and tip reporting • Maintains accountability for analysis of sales and operational compliance • Ensures maintenance of store including cleanliness and overall esthetics • Protects assets of Ulta through guest service and operational processes, inclusive of all loss prevention audit criteria and sales floor leadership • Manages the load process and backroom activities/organization. Show less



JCPenney

• United States
• Retail
• 700 & Above Employee

• Operations Product Consultant

  • Apr 2014 - Nov 2014

  • Handle merchandise processes, including returns to warehouse, markdowns, replenishment, pricing, animations, updates, and inventory accuracy.• Organize and maintain stockroom according to Core Standards to ensure safe work environment and enable efficient execution of merchandise and replenishment activities.• Consistently meet established performance standards for the role, including product and service sales, client service, profit, productivity, and attendance.

• Sephora Product Consultant

  • Nov 2012 - Apr 2014

  • Assist Clients through education, demonstration, and smart sales. • Maintain detailed knowledge of thousands of products to guide clients to the right item. •Participate in operations by taking pride in my work, keeping assigned areas well-stocked, well-merchandised, and hygienic. •Skillfully apply makeup to clients with a sensitivity to the client’s lifestyle, facial structure, skin tone, and occasion.



UC Santa Cruz

• United States
• Higher Education

• Resident Assistant (R.A.)

  • Sep 2009 - Jun 2012

  •Provided paraprofessional advising to undergraduate students. •Developed and conducted programs on diversity, drug and alcohol abuse, personal development, relationships, security, and academic performance. • Managed administrative tasks including room condition reports, maintenance requests, incident reports, and the room change process. • Enforced college policy. •Provided paraprofessional advising to undergraduate students. •Developed and conducted programs on diversity, drug and alcohol abuse, personal development, relationships, security, and academic performance. • Managed administrative tasks including room condition reports, maintenance requests, incident reports, and the room change process. • Enforced college policy.