Experience

Salon Republic

• United States
• Consumer Services
• 1 - 100 Employee

• Property, Leasing & General Manager

  • Dec 2018 - Present

  Greater Los Angeles Area



Self-employed

• Marketing Strategist

  • Jan 2018 - 2020

  Greater Los Angeles Area



Hush Hair Co.

• Territory Sales Manager & Brand Developer

  • Aug 2017 - Jan 2019

  Greater Los Angeles Area Maintaining customer relationships Setting and meeting sales targets to increase revenue Finding ways to ensure efficiency of sales operationsDevise effective territory sales and marketing strategies Analyze data to find the most efficient sales methods Meet with customers to address concerns and provide solutions Discover sales opportunities through consumer research Present products and services to prospective customers Participate in industry or promotional events (e.g… Show more Maintaining customer relationships Setting and meeting sales targets to increase revenue Finding ways to ensure efficiency of sales operationsDevise effective territory sales and marketing strategies Analyze data to find the most efficient sales methods Meet with customers to address concerns and provide solutions Discover sales opportunities through consumer research Present products and services to prospective customers Participate in industry or promotional events (e.g. trade shows) to cultivate customer relationships Conduct training in sales techniques and company product attributes Assess sales performance according to KPIs Monitor competition within assigned region Prepare and submit reports to the Show less



Neihule Flagship Salon

• Front Desk Manager

  • Jul 2016 - Jul 2017

  Greater Los Angeles Area As Front Desk Manager some of my duties include handling all phone traffic and communication in and out of the salon, booking and confirming appointments, determining customer needs, handling all transactions, providing clients with information on products and techniques, processing all employee payroll, managing a team of 16 employee schedules, managing retail and supply orders and inventorying them into the salon database.



1st Degree Entertainment

• Social Media Marketing & Project Manager

  • Oct 2015 - Jan 2017

  Greater Los Angeles Area ● Working with social media platforms to create social media strategies that collaborate with marketing, PR and advertising campaigns and creating timely and engaging content optimized for platform used and intended audience. ● Analyze and report social media actions on a monthly basis for successes and new opportunities to identify threats and opportunities in user generated content surrounding the business. ● Create engaging and professional visuals that reflect 1st Degree Entertainment… Show more ● Working with social media platforms to create social media strategies that collaborate with marketing, PR and advertising campaigns and creating timely and engaging content optimized for platform used and intended audience. ● Analyze and report social media actions on a monthly basis for successes and new opportunities to identify threats and opportunities in user generated content surrounding the business. ● Create engaging and professional visuals that reflect 1st Degree Entertainment and their brand (Customize social media pages (ex. Facebook, YouTube, Instagram), develop supporting offline collateral, create original content, etc). ● Manage Social Media marketing campaigns, oversee design (ie: Facebook Timeline cover, profile pic, thumbnails, ads, landing pages, Instagram posts). Show less



jOYCEBONELLiPRODUCTIONs

• Executive Assistant

  • 2015 - 2016

  West Hollywood, CA, United States



Carmichael Salon and Color Bar

• Operations/Customer Service Manager

  • Oct 2013 - Jul 2015

  San Francisco Bay Area • Creating and updating reports and spreadsheets for Client Retention, Referrals, Incoming Calls, Client Information, Weekly Sales, Marketing, Labor Hours • Manage Yelp account and replied to reviews. • Created and implemented a "Client Recovery Program" • Managing and reviewing staff hours and processing them through payroll. • Manage and supervise all calls through the salon • Assisting in development and execution of all marketing, social media, and financial… Show more • Creating and updating reports and spreadsheets for Client Retention, Referrals, Incoming Calls, Client Information, Weekly Sales, Marketing, Labor Hours • Manage Yelp account and replied to reviews. • Created and implemented a "Client Recovery Program" • Managing and reviewing staff hours and processing them through payroll. • Manage and supervise all calls through the salon • Assisting in development and execution of all marketing, social media, and financial strategies. • Creating print advertisements and developing content for the website and social media. •Retail Inventory Manager/Buyer • IT Manager • Facility Manager • Approving all employee schedules for all staff. • Balancing Register at the end of each day, and made bank deposit weekly. • Representative for the salon to our clients, press, maintenance/technical support, and vendors. •Handle and resolve any client challenges. Show less