Experience

Rockland Nissan
• United States
• Retail
• 1 - 100 Employee
• Sales And Leasing Consultant

  • Jun 2021 - Present

Toyota North America
• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee
• Sales Consultant

  • Apr 2018 - Nov 2021

Mediacom Communications
• United States
• Telecommunications
• 700 & Above Employee
• Field Support Center Rep

  • May 2017 - Nov 2021

Allied Barton Securtiy
• United States
• Security and Investigations
• 700 & Above Employee
• Security Officer

  • May 2016 - May 2017


Mercedes-Benz USA

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Roadside Agent

  • May 2012 - Jan 2015

  -Receive incoming customer calls for Roadside Assistance -Accurately document and update customer/vehicle information -Interact with dealer/vendor personnel -Make timely and accurate decisions on customer/technician inquiries -Increase customer satisfaction -Advise customers of all Roadside Assistance options available -Receive incoming customer calls for Roadside Assistance -Accurately document and update customer/vehicle information -Interact with dealer/vendor personnel -Make timely and accurate decisions on customer/technician inquiries -Increase customer satisfaction -Advise customers of all Roadside Assistance options available



DialAmerica Marketing

• United States
• Marketing Services
• 100 - 200 Employee

• Telephone Sales Representative

  • Feb 2011 - Oct 2011

  Outbound warm calling. Sold/Renewed subscriptions for Sirius XM. Maintained conversion rate well above office average. Prevented collections escalation by securing sales opportunity. Converted former clients and assisted in reopening accounts. Ascertained customer inquiries using product knowledge. Outbound warm calling. Sold/Renewed subscriptions for Sirius XM. Maintained conversion rate well above office average. Prevented collections escalation by securing sales opportunity. Converted former clients and assisted in reopening accounts. Ascertained customer inquiries using product knowledge.



Staples

• United States
• Retail Office Equipment
• 700 & Above Employee

• Sales Associate

  • Jun 2010 - Nov 2010

  Ascertained customer inquiries using product knowledge. Processed returns and product exchanges. Sold protection plans on furniture and electronics. Aisle replenishment and inventory. Greet customers entering establishments. Ascertained customer inquiries using product knowledge. Processed returns and product exchanges. Sold protection plans on furniture and electronics. Aisle replenishment and inventory. Greet customers entering establishments.



Rockland Community College

• United States
• Higher Education
• 400 - 500 Employee

• RCC Public Safety

  • Oct 2007 - Jun 2010

  Wrote reports of daily activities on campus. Patrolled campus to preserve order. Escorted faculty and students to vehicles for safety. Office/ Clerical duties as dispatcher. Wrote reports of daily activities on campus. Patrolled campus to preserve order. Escorted faculty and students to vehicles for safety. Office/ Clerical duties as dispatcher.