Account Executive

• Jul 2023 - Present

Owner/Photographer

• Sep 2012 - Present

Small business owner Photography Studio Self taught photographer specializing in portrait & sports photography Small business owner Photography Studio Self taught photographer specializing in portrait & sports photography

Licensed Insurance Agent

• Apr 2021 - Jul 2023

Licensed Insurance Agent

• Jan 2018 - Dec 2020

Office Sales Manager/Sales Agent

• Aug 2016 - Sep 2017

• Prospected for new clients using company generated leads • Performed superior customer service to all new and current customers • Updated and Implemented new office procedures to maximize production • Oversaw day to day office activities, productivity, complex customer complaints • Prospected for new clients using company generated leads • Performed superior customer service to all new and current customers • Updated and Implemented new office procedures to maximize production • Oversaw day to day office activities, productivity, complex customer complaints

Member Sales Representative (Agent)

• Jun 2013 - Jul 2016

• Prospecting, quoting, and writing new life insurance certificates to new and orphan members through direct channels. • Offer customer service to all members and new leads over the phone • Manage many ongoing outbound/inbound calling campaigns simultaneously • Effectively answer all questions regarding applications, underwriting and exams for new members • Instrumental in the development and implication of CRM for the department with SalesForce.com • Prospecting, quoting, and writing new life insurance certificates to new and orphan members through direct channels. • Offer customer service to all members and new leads over the phone • Manage many ongoing outbound/inbound calling campaigns simultaneously • Effectively answer all questions regarding applications, underwriting and exams for new members • Instrumental in the development and implication of CRM for the department with SalesForce.com

Office Sales Manager-Licensed Insurance Agent

• Jun 2009 - Jun 2013

• Resolved customer concerns regarding policy terms, applications, billing, and cancelations • Prospect, quote, and wrote raw new insurance business • Ability to meet and exceed sales quotas regularly • Practiced excellent customer service in a professional office setting • Performed additional duties such as data entry, filing, managing a multi-line phone system • Handled all new hires including interview, setting up workstation and training • Resolved customer concerns regarding policy terms, applications, billing, and cancelations • Prospect, quote, and wrote raw new insurance business • Ability to meet and exceed sales quotas regularly • Practiced excellent customer service in a professional office setting • Performed additional duties such as data entry, filing, managing a multi-line phone system • Handled all new hires including interview, setting up workstation and training

Enrollment Specialist

• Jun 2007 - Jun 2009

• Prospected for new enrollments using company generated leads • Performed superior customer service in a high volume call center environment • Met or exceeded sales quotas on a weekly, monthly and semi-annual basis • Assisted new enrollees in all aspects of acclimation to online coursework and class schedules • Solved student issues regarding admissions, scheduling, and financial aid • Prospected for new enrollments using company generated leads • Performed superior customer service in a high volume call center environment • Met or exceeded sales quotas on a weekly, monthly and semi-annual basis • Assisted new enrollees in all aspects of acclimation to online coursework and class schedules • Solved student issues regarding admissions, scheduling, and financial aid