Director of Family Support

• Apr 2022 - Present

Manager, Supportive Services

• Feb 2020 - Apr 2022

Director, Patient Engagement

• Jan 2019 - Jan 2020

• Manage education and community program budget of 500k per year• Establish Rare University as the organizations online learning center, leading the development of course curriculum based on community need and learning assessment. Program yield 600 students in first month of launch • Develop academic partnership and establish organization’s first internship program with new partnerships formed in the states and UK • Lead the expansion and growth of education and community-based programs. Extending the organization grant funding program internationally and recruiting the participation of 2 countries into the RARE Compassion Project Show less

Senior Manager, Education Programs

• Oct 2016 - Jan 2019

• Facilitate the organizations grant funding program, managing a giving fund of 250k per year• Re-establish the RARE Compassion Project, yielding a participation among 70 medical schools and 200 medical students• Maintain program management for organization main educational resource programs

Program Manager, Patient Advocacy

• Dec 2015 - Oct 2016

• Lead all phases of organizations main educational resource programs, yielding in 6 educational toolkits and webinars per year with a toolkit distribution rate of 6k per year and 400+ attendees per webinar• Identify and recruit subject matter experts for participation and content knowledge• Conduct community, foundation and patient assessment for education gaps and needs• Manage external contractors for writing and digital design services

Graduate Student Assistant

• Aug 2014 - Jun 2015

• Analyze and evaluate survey results to create Strengths, Weakness, Opportunity, and Threats reports to improve agencies social work internship program • Supervised by field education professors and coordinators at USC Orange County Academic Center • Variety of specialty projects assigned by associate professors • Analyze and evaluate survey results to create Strengths, Weakness, Opportunity, and Threats reports to improve agencies social work internship program • Supervised by field education professors and coordinators at USC Orange County Academic Center • Variety of specialty projects assigned by associate professors

Strategy Execution Intern

• Aug 2014 - May 2015

• Direct all phases of balanced scorecard education deployment including: charter building and presentation, needs assessment and data collection, implementation, and effectiveness and evaluation • Lead on-site clinical training among Los Angeles and Orange County regions to educate and navigate company wide balanced scorecard system tailored to 75 administration and nursing supervisors • Oversee and lead new physician level scorecard development and deployment designed to be used as a self-management and to engage effective management strategy and best practices • Conduct on-site clinical training across 40 clinics, coaching and training 150 physicians and 40+ regional and site directors on self-management balanced scorecard system • Provide outcome measures to senior leaders based on project evaluation from scorecard deployments • Identify subject matter experts to conduct needs assessment and identify skill gaps among managers across the organization to build initial framework for new manager onboarding orientation Show less

Behavior Interventionist

• May 2010 - Sep 2014

• Provide intensive in home therapy to children with autism, ranging from infancy to adolescents, using applied behavior analysis intervention techniques • Facilitate weekly social skills group for children between infancy to adolescents, ranging from 3-10 members • Develop program and curriculum for social skills group on a monthly basis; programs include: emotional regulation, team cooperation, leadership skills, sharing, and conversation building • Provide intensive in home therapy to children with autism, ranging from infancy to adolescents, using applied behavior analysis intervention techniques • Facilitate weekly social skills group for children between infancy to adolescents, ranging from 3-10 members • Develop program and curriculum for social skills group on a monthly basis; programs include: emotional regulation, team cooperation, leadership skills, sharing, and conversation building

Senior Services Outreach Intern

• Aug 2013 - May 2014

• Apply case management intervention and solution focus brief treatment techniques through short-term and long-term care to local senior population • Conduct bio-psycho-social intake assessments per month for care and nutrition program with senior population • Design senior technology access program while providing training, education, and support to staff and seniors • Apply case management intervention and solution focus brief treatment techniques through short-term and long-term care to local senior population • Conduct bio-psycho-social intake assessments per month for care and nutrition program with senior population • Design senior technology access program while providing training, education, and support to staff and seniors