Experience

BBGR UK LTD

• United Kingdom
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Senior Quality & Continuous Improvement Engineer

  • Aug 2014 - Present

• Continuous Improvement & Quality Engineer

  • May 2013 - Jul 2014



DHL Supply Chain South Africa

• First Choice Quality Lead South Africa

  • Jun 2010 - Jan 2013

  In the last 6 months of 2010 I effectively rolled out Path to Quality (which was the alignment of 21 sites to the ISO9001 Quality Management System) and each site as well as South Africa exceeded the required target of 90%. By the end of 2012 I had ensured that all DSC sites had met or exceeded the 95% target and this was confirmed by external audits conducted by DHL UK as well as the various client specific audits. By continuous communication with Quality Champions, Operations Excellence Managers and Site Managers we were able to address any gaps in the various business units and ensure not only client satisfaction but good work morale among staff. In 2012 I was presented with the DHL Supply Chain UKIFEEMEA (UK, Ireland, France, Eastern Europe, Middle East and Africa) CEO award for Safety Culture for outstanding contribution to the success of Strategy 2015. Show less

• Admin Assistant Health and Safety (BATSA)

  • Mar 2009 - May 2010

  I was responsible for Operations Excellence / First Choice i.e. Quality Assurance, Environmental and Operational Performance and assisted Manager with Health and Safety. I accomplished this by setting-up and maintaining all staff communication channels i.e. communications boards, meetings (Union, Stakeholders forum, Management Review) where I took all minutes and ensured timeous distribution of such. I managed all the Standard Operating Procedures and Work Instructions for the site, facilitated the annual reviews and training. By conducting process audits to check for the effectiveness of the Standard Operating Procedures and Work Instructions we were able to address any non-conformance's (by means of Corrective Actions Preventative Actions) ensuring that any changes that needed to be made to either the actual document or the process were done in accordance with DHL, BATSA and ISO 9001 requirements. After having been in this position for 14 months, I was promoted to Quality Lead South Africa (National) Show less



Shavcom

• South Africa

• Regional Sales Manager

  • Sep 2007 - Mar 2009

  I undertook to do the sales and marketing of a new concept of Mobile ATM (chip and PIN) that was being introduced to the South African retail sector. I undertook to do the sales and marketing of a new concept of Mobile ATM (chip and PIN) that was being introduced to the South African retail sector.



Metrofile / MGX

• South Africa

• Assistant Operations Manager

  • May 2005 - Aug 2007

  Metrofile is a document storage warehouse in South Africa. In May 2005 I was promoted from Personal Assistant to Distribution Supervisor where I had to ensure that all boxes, files, IT tapes and back-ups, etc. were delivered and collected as per service level agreements. I was responsible for all vehicles ensuring that they were maintained on a regular basis and within budget as well as insurance claims, petrol cards, mobile cellphones, etc. In May 2006 I was promoted from Distribution Supervisor to Assistant Operations Manager and was responsible for 45 staff members, which included the distribution, warehouse and vault. While in this position I realized that customer service was often left to the sales team and as a result I set up weekly meetings with the sales team where we addressed any operational issues, this initiative greatly improved customer service. Show less



MGX / Metrofile

• South Africa

• Personal Assistant to Group Financial Director

  • Sep 2003 - May 2005

  My core responsibilities were the management of diary and all travel arrangements as well as answering incoming calls and email correspondence. I typed all correspondence and documentation from shorthand notes or dicta phone, including excel spreadsheets and creating powerpoint presentations. I was responsible for the preparation of monthly board packs (Remuneration Committee, Audit Committee, Board meeting) as well as the taking of minutes at these meetings ensuring the timeous distribution of these minutes to all stakeholders. My duties extended to managing the office which included refreshments, lunches, stationery and driver co-ordination. I was also part of a team that planned and delivered adhoc projects on time. I was promoted to Distribution Supervisor in May 2005. Show less



Group 4 Falck (now G4S)

• South Africa

• Executive Secretary to Financial Director

  • Sep 2001 - Aug 2003

  I was responsible for the efficient planning, organizing and co-ordinating of the Financial Director's schedule on a daily basis. I attended the Finance, Debtors, Non-Executive Directors and IT meetings, taking minutes and ensuring timeous distribution of these minutes. Acted a company secretary, liazing with Auditors regarding all statutory documentation and compiling such documentation to required standard. Assisted with month end reporting and distribution to overseas holding company. Typed all correspondence for Finance Department as well as any adhoc tasks. Headed special projects e.g. Gambling Board application (G4F was successful and was awarded the licence) and Company procedure manual which was a challenge as 3 companies had been purchased by G4F. Show less



Shoprite Checkers

• South Africa

• Personal Assistant to Divisional Financial Manager

  • Feb 2000 - Sep 2001

  I performed all secretarial duties (diarised meeting, typing of letters and correspondence, filing, etc.). Assisted 27 branches with ledger queries, insurance claims and expense control (processed journals on SAP and printed reports). Did the month-end reporting and distribution of month-end book to the 27 branches, as well as the budgets and year-end administration. Was responsible for the petty cash and pool car administration and reconciliation for the division. I performed all secretarial duties (diarised meeting, typing of letters and correspondence, filing, etc.). Assisted 27 branches with ledger queries, insurance claims and expense control (processed journals on SAP and printed reports). Did the month-end reporting and distribution of month-end book to the 27 branches, as well as the budgets and year-end administration. Was responsible for the petty cash and pool car administration and reconciliation for the division.



Consort Transport

• South Africa

• Various

  • Aug 1988 - Dec 1999



Samancor Ltd

• South Africa

• Private Secretary to Divisional Managers

  • Feb 1986 - Aug 1988



Drs Toovey and Griffith

• South Africa

• Credit Controller / Receptionist

  • Jan 1985 - Feb 1986