Experience

Your Pie Franchising, LLC

• United States
• Restaurants
• 100 - 200 Employee

• Director Of Training

  • Sep 2019 - Present



Outback Steakhouse

• Restaurants
• 700 & Above Employee

• Delivery Coach

  • Aug 2018 - Present

  Initiated Delivery Program in 100 locations across the United States. Provided all training needed for each location to have success with delivery. Supported the Southeast market with additional training and enforced brand standards to assist the market with brand initiatives. Grew delivery in the Southeast to an average of 5% of all sales and decreased deliveries times to under 40 minutes.

• New Store Opening Coordinator

  • Jun 2017 - Aug 2018

  Coordinated New Store Openings and Relocations. Provided all training needed for all hourly employees. Worked besides Joint Venture Partners, Managing Partners and Managers to prepare for the store opening. Acted as a liaison from the home office departments to the restaurant and provided solutions to any opportunities. Increased same store sales by 80-100% YOY.

• Regional Trainer

  • Feb 2015 - Jun 2017

  Supported all training in 40 locations across 4 states. Facilitated training certification meetings and validated training in all locations. Planned and validated all managers in training's training and ensured their completion into management. Provided training to the Joint Venture Partners on company standards and influenced them and their locations on how to follow these standards.