Experience

HRC Total Solutions, LLC

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Senior Human Resources Coordinator

  • Oct 2022 - Present

• HR Coordinator

  • Oct 2018 - Present

• HR Assistant

  • May 2017 - Present

• HR Intern

  • Sep 2016 - May 2017



Southern New Hampshire University

• United States
• Higher Education
• 700 & Above Employee

• Administrative Assistant

  • Oct 2014 - May 2017

  • Answering a multi-line phone system in a friendly manner and responding to department emails professionally in order to provide exceptional customer service to students, staff, faculty, and employers • Welcoming students and guests with a courteous demeanor; scheduling student appointments and provide assistance efficiently; utilizing problem solving skills to resolve discrepancies to ensure a positive experience during office visits • Assisting staff with the execution of up to 15… Show more • Answering a multi-line phone system in a friendly manner and responding to department emails professionally in order to provide exceptional customer service to students, staff, faculty, and employers • Welcoming students and guests with a courteous demeanor; scheduling student appointments and provide assistance efficiently; utilizing problem solving skills to resolve discrepancies to ensure a positive experience during office visits • Assisting staff with the execution of up to 15 events per semester; representing the office at events, answering questions, and providing support to students and employers • Handling confidential information with discretion while compiling statistical data and creating electronic files and reports

• Writing Tutor

  • Sep 2015 - Dec 2016

  • Scheduling student appointments; meeting with students outside of class as requested; utilizing problem solving skills when appointments get cancelled or missed in an effective manner • Providing on the spot tutoring in a variety of disciplines for writing assistance • Effectively communicating with students about their writing



Kohl's Department Stores

• United States
• 1 - 100 Employee

• Management Intern

  • Jun 2016 - Jul 2016

  This 8-week management internship showed me what a life in retail management is all about. • Managed and motivated sales floor team; utilized problem solving skills when customer or employee problems arose • Managed and organized accessory department; provided excellent customer service during high volume shifts • Utilized communication skills by participating in a formal store walk with a district manager discussing strengths and opportunities in the store • Assisted in… Show more This 8-week management internship showed me what a life in retail management is all about. • Managed and motivated sales floor team; utilized problem solving skills when customer or employee problems arose • Managed and organized accessory department; provided excellent customer service during high volume shifts • Utilized communication skills by participating in a formal store walk with a district manager discussing strengths and opportunities in the store • Assisted in everyday tasks in the store including, opening and closing, helping customers at check out, working at customer service, folding and assuring cleanliness of the store, merchandising, and operating merchandise locator systems. Show less This 8-week management internship showed me what a life in retail management is all about. • Managed and motivated sales floor team; utilized problem solving skills when customer or employee problems arose • Managed and organized accessory department; provided excellent customer service during high volume shifts • Utilized communication skills by participating in a formal store walk with a district manager discussing strengths and opportunities in the store • Assisted in… Show more This 8-week management internship showed me what a life in retail management is all about. • Managed and motivated sales floor team; utilized problem solving skills when customer or employee problems arose • Managed and organized accessory department; provided excellent customer service during high volume shifts • Utilized communication skills by participating in a formal store walk with a district manager discussing strengths and opportunities in the store • Assisted in everyday tasks in the store including, opening and closing, helping customers at check out, working at customer service, folding and assuring cleanliness of the store, merchandising, and operating merchandise locator systems. Show less



Mckinnon's Market and Super Butcher Shop

• Cashier

  • Aug 2013 - Jan 2016

  • Handling customers’ items and money while providing good customer service; utilizing problem solving skills to resolve customer issues and concerns • Answering multi-line phone system in a friendly manner; transferring calls to correct departments • Being responsible for handling money and counting register at the end of every shift • Handling customers’ items and money while providing good customer service; utilizing problem solving skills to resolve customer issues and concerns • Answering multi-line phone system in a friendly manner; transferring calls to correct departments • Being responsible for handling money and counting register at the end of every shift