Experience

Mount Carmel College of Nursing

• United States
• Higher Education
• 100 - 200 Employee

• Records and Registration

  • Nov 2021 - Present

  ● Processing schedule change forms for all programs ● Completing preliminary and final degree audits for Traditional Pre-Licensure BSN, Second degree BSN and RN-BSN programs. ● Process improvement for all undergraduate programs including automating processes and making the office more electronic ● Assist in planning and execution of Commencement ● Assist in planning in execution of New Student Orientation ● Process graduation applications ● Grade processing at the end of each semester● Determine academic probation and send out letters through Maxient ● Determine low enrollment courses and adjust student schedules when courses need to be canceled ● Work with Associate Dean of Academic Affairs to implement course substitutions when necessary for canceled courses. ● Help maintain accurate data for course projections so that academic schedules are built financially responsible ● Member of the following internal committees:○ Retention Committee○ MCCN Partnership Committee for RN-BSN students○ New Student Orientation Committee and several sub committees ○ Graduation Committee ○ Admissions Committee○ Care Team ○ Advanced Placement Program Committee○ Curriculum Committee● Other tasks and projects as assigned

• Student Success Advisor

  • Nov 2021 - Present

  ● Accurately Creates, evaluates, and maintains students’ plans of study in Project Concert as a foundation for promoting student registration and course enrollment projections.● Utilize student progression data to assist in advising outreach● Meet with each student to advise on curriculum planning, course selection, registration process, and guidance to graduation (long-term curriculum mapping)● Focus on student retention and continuous enrollment ● Discuss and establish student’s academic, personal, and professional goals during advising appointments, while also developing an academic and co-curricular action plan● Assist students in completing paperwork to drop/add course(s), change sections of labs and help facilitate a conversion with faculty if specifical clinical sites are requested ○ Conducting additional outreach to students that may be in violation of college policy but adjusting their schedule. ● Assist students with schedule adjustments as a result of canceled classes, missing prerequisites and/or an F, D, WD, XF, WF, and/or placement on Academic Probation● Outreach to at-risk students regarding academic support and student support services● Identify and intervene with students who demonstrate academic risk ● Determines successful completion of college academic and other requirements to confirm awarding of BSN degrees.● Gathers data and prepares reports for the pre-licensure programs for academic progression committee meetings; assists in communicating progress notifications as indicated.● Lead planning and implementation of new student orientation processes utilizing evidence and student feedback data as the foundation for continuous quality improvement.● Collaborates with internal stakeholders of the College as a foundation for continuous process improvement in service to students.



Tiffin University

• United States
• Higher Education
• 300 - 400 Employee

• School Certifying Official

  • Jun 2020 - Oct 2021

  • Provide excellent customer service to veterans and active duty through consistent and effective outreach in an effort to encourage communication, retention, and degree completion.• Supplies VA application instructions, and informs student of documentation needed for file. • Certify enrollment through VAONCE. • Certify enrollment in accordance with Tiffin University’s Yellow Ribbon agreement.• Process over-payment requests from the VA.• Work in collaboration with Financial Aid and/or Bursar regarding military discounts and VA enrollment• Report student dismissals, graduation dates, and academic probation.• Assist students who are experiencing issues with payment or problems regarding entitlement.• Remain current on matters pertaining to VA rules, benefits, and additions to SCO handbook.• Inform State Approving Agency (SAA) of new programs or changes in programs, and obtain yearly program approval.• Maintain records of VA students including 22-1999, course schedules, and supporting VA documentation. • Collect needed documents for yearly compliance visits• Serve as a central location for veteran documentation submission. • Attend VA training conferences.• Ability to work independently in matters related to Veterans Affairs.

• Assistant Director for Online Advising

  • Nov 2018 - Oct 2021

  • Ensures that the Online Undergraduate and Graduate Advising staff maintains contact with current students throughout the advising process • Assist in the motivating and training staff to achieve goals both individually and as a team• Manage readmit campaigns• Manage online non-degree seeking student population• Oversite of current and future MOU partnerships• Act as a working Assistant Director by managing an advising population

• Academic Advisor

  • 2010 - Oct 2021

  • Manage assigned students, providing support for roughly 200 students actively enrolled in courses per semester. • Form positive and supportive professional relationships with students• Develop a thorough academic plan for each student to successfully complete their Bachelor’s degree• Advise students on the importance of self-motivation and time management• Thorough understanding of non-traditional student needs• Assist with scheduling classes• Employ proactive outreach strategies to achieve retention goals • Being a liaison between students and faculty• Provide assistance with financial aid and billing• Monitor class attendance to identify at-risk students and intervene with support to encourage successful continued enrollment • Provide students with the available resources to aid with their success • Maintaining contact with students who have interrupted their studies for readmission purposes • Working with students on solutions for Academic or Financial holds to encourage consistent course registration • Help to organize and conduct new student orientations on main campus and at satellite locations

• Degree Completion Admissions Representative

  • Jan 2005 - Apr 2010

  • Recruit new students into our online programs• Review applications• Evaluate applications, transcripts, and transfer credits• Complete phone evaluation appointments with potential students

• Financial Aid Counselor

  • Oct 2008 - 2010

  • Prepare complete award packages for students• Answer phones and e-mails• Supervise federal work study students• Originate loans• Process verifications• Certify alternative loans• Prepare for and present at orientations• Process consortium agreements• Manage certain institutional discounts as apply to student

• Financial Aid Office Manager

  • 2006 - 2008

  • Maintain the main phone line into the office• Meet with parents and students• Download, interpret, and identify student FAFSA’s• Maintain federal work study students• Maintain scholarships on the website• Organize, shred, file, and alphabetize• Identify problems and mail out letters• Keep office supplies stocked