Development Manager

• Jun 2018 - Present

Community Outreach Coordinator

• Dec 2016 - Jun 2018

Helps to plan, promote and facilitate various events for the Outdoor Discovery Center. Promotes the organization's programs, experiences, and services via social media marketing. Provides customer service experiences to visitors while in the Visitor Center and through the programs and events.

Visitor Services Coordinator

• Dec 2015 - Dec 2016

I coordinate the volunteers for all major events the ODCMG holds and help improve customer service and gain even more community support through various programs and meetings with community members. Continually planning and brainstorming new program and event ideas to reach new demographics throughout West Michigan. I assist with creating and updating marketing supplies for various projects.

Naturalist Intern

• May 2015 - Dec 2015

Learning the ropes of how a nature center is run and all it entails. Becoming even more comfortable handling captive wildlife and beginning to lead my own programs. I also assist with many of the current programs the ODCMG provides.

Server Hostess

• Apr 2015 - Dec 2015

Hostess when needed, serve people with a friendly smiling face to help make their vacations/visits memorable and pleasant. Hostess when needed, serve people with a friendly smiling face to help make their vacations/visits memorable and pleasant.

Customer Service Representative

• Jun 2008 - May 2015

Barista, Cashier, Trained new employees necessary skills for the job, Provided customers with product knowledge and service, Established friendly relationships with repeat customers, Initiated customer interaction through carrying out customers’ groceries,Originated new ideas for a modern café atmosphere, Stocked and organized grocery aisles, Fast-paced drive-thru kiosk experience Barista, Cashier, Trained new employees necessary skills for the job, Provided customers with product knowledge and service, Established friendly relationships with repeat customers, Initiated customer interaction through carrying out customers’ groceries,Originated new ideas for a modern café atmosphere, Stocked and organized grocery aisles, Fast-paced drive-thru kiosk experience

Contact Station Employee

• May 2013 - Aug 2013

Assisted cliental with areal knowledge, Provided solutions to various problems with campers/campsites, Sold campsites, Checked-in preregistered campers, Attended beach day-use booth, Performed various maintenance tasks, Patrolled and closed the beach Assisted cliental with areal knowledge, Provided solutions to various problems with campers/campsites, Sold campsites, Checked-in preregistered campers, Attended beach day-use booth, Performed various maintenance tasks, Patrolled and closed the beach