Experience

Corporate Couture

• United States
• Advertising Services
• 1 - 100 Employee

• Account Manager

  • Apr 2021 - Present



BlueFrog Screen Printing & Embroidery

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Senior Project Manager

  • Feb 2015 - Dec 2020

  Key account management for tracking new purchase orders that generated a 75 % increase in year over sales volumeOn average, managing $1.5 million a year in revenue working with ASI distributorsAnalyzed, prioritized, multi tasked to problem solve for seven of the top producing clients Built and maintained lasting relationships with clients and partners by understanding focus and needs, and anticipating them in advanceMet firm event driven deadlines and created a hassle-free experienceMaintained effective communication with customers and each respective company department to ensure smooth process Effectively follows up on orders when required and provides accurate invoice information to the customerEfficient in reviewing orders, checking emails, sending proofs, and order historyTroubleshooting client and order needs on a daily basis



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Restaurant Manager

  • Aug 2013 - Nov 2014

  Received intensive customer and food service trainingCollaborated daily sales reports with West Coast ExecutivesAssisted the GM with schedules, invoices, and daily operational management responsibilitiesTracked sales and took promotion measures to achieve daily targetEnsured cleanliness of dining area and food items before servingMaintained serving standards and followed all regulations during duties Received intensive customer and food service trainingCollaborated daily sales reports with West Coast ExecutivesAssisted the GM with schedules, invoices, and daily operational management responsibilitiesTracked sales and took promotion measures to achieve daily targetEnsured cleanliness of dining area and food items before servingMaintained serving standards and followed all regulations during duties



Cal Alumni Association | UC Berkeley

• United States
• Higher Education
• 1 - 100 Employee

• Lair of the Bear Staff Member

  • Jun 2010 - Sep 2012

  Received intense customer service and hospitality training and deliveryLed a team of eight servers and managed the service of three daily meals for 300 plus guestsSingle point of contact for all customer service needsPlanned, organized, and directly daily activities for children's group Received intense customer service and hospitality training and deliveryLed a team of eight servers and managed the service of three daily meals for 300 plus guestsSingle point of contact for all customer service needsPlanned, organized, and directly daily activities for children's group



Pyzanos Pizzeria

• Manager

  • Jun 2006 - Jun 2011

  Managed and oversaw a staff of 30 during daily business operationsDelegated and inspected closing tasks to staff membersClosed out daily accounts and ordered food supplies as needed Managed and oversaw a staff of 30 during daily business operationsDelegated and inspected closing tasks to staff membersClosed out daily accounts and ordered food supplies as needed