Customer Success Manager

• Apr 2019 - Present

Women's Health Nurse Practitioner

• Dec 2012 - Jun 2022

In this role, I deliver quality, safe patient care assisting with care plans, assessments, diagnosis and treatment of OB-GYN patients. I identify critical health problems and made referrals to specialists or recommendations for further treatment. I also educate patients on health modifications and follow up options. I care for approximately 3-5 patients per hour. ✔ Establish and build trust-based relationships with patients and health care teams. ✔ Conduct detailed patient exams and analyzed/prioritized data appropriately. ✔ Develop care plans and determined appropriate medical attention, conferring with physician as needed. ✔ Record and manage patient data/condition using electronic medical record (EMR) system. ✔ Execute various types of physical exams, management of conditions, ordering and interpreting laboratory values, and providing primary prevention in the form of vaccines and disease prevention. ✔ Provide administrative support in billing, insurance, inventory and marketing for business growth. ✔ Perform medical assessment and management of basic STIs for men and women and genito-urinary conditions for women as well as providing contraception and perimenopausal and menopausal services. ✔ Counsel pregnant women on pregnancy outcome options. ✔ Train and develop nurse practitioner students from several universities throughout the state. ✔ Conduct comprehensive chart audits and support growth of clinic though process improvements. Show less