Experience

Pia

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Head of Automation

  • Nov 2022 - Present



Spirit Technology Solutions

• Australia
• IT Services and IT Consulting
• 100 - 200 Employee

• Lead Developer

  • Oct 2020 - Apr 2022

  Continuous deployment of central Automation Portal for procuring business products, and executing automated tasks • API integrations with key management and automation systems for centralised, coordinated procurement solution • Simple and fast delivery of customer workplace environments, VOIP solution, SIP trunks (via vendor API), automated handset provisioning, customer firewalls • Enabled non-technical staff to effortlessly procure business products • 18000+ lines of .NET Core code. Various API integrations Led Agile team of four developers to continuous deployment of complete customer workplace environment procurement IaC solution, improving delivery time by over 1600%, and saving over 16 resource hours per deployment • Delivers comprehensive, ready to use workplace environment in less than one hour in any data centre • Consistent, standardised procurement, eliminating human error • Automatic configuration of all layers of IT infrastructure including network assets, storage, hypervisors, domains, and virtual assets • 11000+ lines of IaC code. Ansible, PowerShell, Python Consolidated accurate customer billing record with automated audit process and reporting, up to 100 resource hours per month, saving significant lost revenue per month, and eliminating billing errors • Automated daily data collection into data warehouse • Automated invoice report delivery to selected customers • Procured business BI portal and Power BI reports, and necessary data warehouse infrastructure including SSAS cube, and ETL processes Show less



Now IT Solutions Pty Ltd

• Australia
• Information Technology and Services
• 1 - 100 Employee

• Senior DevOps Engineer Automation and BI Developer

  • Mar 2019 - Oct 2020

  - Develop, drive, and refine DevOps culture, disciplines, practices, standards- Principal architect and developer of company automation platform that facilitates end-to-end procurement and configuration of customer systems and accounts. ASP.NET (MVC), C#, PowerShell, Python, PowerCLI, Ansible, GitHub. Jenkins CI/CD, development team coordination, change management- Principal architect and developer of Business Intelligence Infrastructure and Reporting portal realising company process efficiencies with delivery of timely and accurate information not previously readily accessible. ETL, SSIS package development, PowerShell, database and procedure development SSAS, and cube deployment, Power BI and SSRS report development- Ongoing development of company Projects dashboards. ASP.NET (MVC), JavaScript Show less

• Senior Cloud Deployment Specialist

  • Oct 2018 - Mar 2019

  • Ensure effective delivery of cloud solutions to client base.• Scoping and preparation of customer environments.• Perform client data collection, migration and pre-cutover User Acceptance testing.• Provide post transition support to customers and staff while meeting internal Service Level Agreement (SLAs) of all assigned work.• Planning, run-up and deployment of solutions to customer base.• Assisting with the development, process and / or efficiencies with the deployment of our LiveOffice products and services. Show less



Rosh Tech

• Australia
• Information Technology & Services
• 1 - 100 Employee

• Senior Systems Engineer Independent Contractor

  • Nov 2015 - Nov 2018

   Project work, maintenance, configuration, installation, and administration of IT infrastructure for large number of South East Queensland SME clients.  Recent Projects:  VoIP Provider Migration – Mamu Health Services. Seamless transition of VoIP providers for 80 handsets across 6 sites.  Managed VoIP Telephony Infrastructure Project – Mamu Health Services. Architectural design and implementation of centrally managed, highly available network and VoIP infrastructure across six sites.  Remote Desktop Services Project – FSG Australia. Scoping, development, and delivery of secure, scalable, and reliable Remote Desktop architecture that provides a unified, consistent, and high-performance desktop experience for FSG Australia users enterprise wide. Works included:  Group Policy development to secure and enforce Standard Operating Environment  Golden image server template development  Server hardening  Piloting and migration  Remote Desktop Environment Upgrade – Augusta Golf. Upgrade, and migration of existing Remote Desktop architecture to secure, high performance platform.  Foundation Project – FSG Australia. Securement and standardization of key ICT infrastructure network services, including:  Active Directory migration, upgrade, and consolidation  Audit and secure all network resource access  Strengthen and secure network access policy implementation and enforcement  DHCP migration, and redundancy  DNS migration, and consolidation  Exchange migration, and upgrade  File Server migration, and upgrade, with namespace implementation  PowerShell scripting for Exchange and File Server migration Show less



Opal Healthcare

• Australia
• Hospitals and Health Care
• 700 & Above Employee

• Senior ICT Infrastructure Consultant

  • Oct 2008 - Feb 2015

  Key Roles: Senior Database Administrator  Corporate Enterprise SQL environment management, administration, optimisation  High Availability architecture: AlwaysOn, Failover clusters, transaction replication  SQL 2012 (AlwaysOn), SQL 2008, and SQL 2005 clusters  Integration point management and maintenance  Replication to DR  Performance monitoring and tuning Data Warehouse Administrator  ETL process development and maintenance  Data cube, dimension, and fact creation and maintenance Wherescape Red  SSIS, SSAS Business Intelligence Reporting  Creation, administration, maintenance business reports  SSRS (including data-driven subscriptions, AD integration reporting)  SQL query development, Yellowfin, Excel PowerPivot and PowerView Windows Administration: Domain Controllers, Citrix, Exchange, Application servers, File/Print servers, Internet Gateways, Active Directory, Group Policies, DNS, DHCP, DFS Linux Administration: LDAP, Scalix, Postfix, Site servers, Proxy servers, Backup servers, Application servers Web Server Administration: IIS, Apache, Tomcat CRM Administration: Microsoft Dynamics AX, PeoplePoint. Security, performance, updates management Virtual Server Environment Management: 200+ vSphere VMware ESX servers, performance monitoring and right sizing of system resources Disaster Recovery and Management: VMware, SAN level replication, SQL transaction replication Security and Patch Management: SCCM package management and patching Project management  Solutions architect, scoping requirements, business case development, high level design, detailed design, budgeting and scheduling  Stakeholder management: liaising with key business centre staff, consultation, involvement, reporting  Execution, change management, delivery, and quality control  End-user training and development of training material Change management: Scoping, documentation, approvals, scheduling, communications, preventative maintenance, execution, testing Vendor management Show less



Jack of Clubs PA Hire/Live Audio Production

• Gold Coast, Qld

• Manager, Audio Engineer

  • 2006 - 2008

  As Manager and Audio Engineer at Jack Of Clubs Audio Production I provide live audio production services including mixing and monitoring, recording and post event studio mix mastering services, and delivery and setup for live entertainment events in South East Queensland. As Manager and Audio Engineer at Jack Of Clubs Audio Production I provide live audio production services including mixing and monitoring, recording and post event studio mix mastering services, and delivery and setup for live entertainment events in South East Queensland.