Experience

Summers and Smith Cooling & Heating Limited

• Canada
• HVAC and Refrigeration Equipment Manufacturing
• 1 - 100 Employee

• Office Administrator

  • Jun 2019 - Present

  • Welcoming visitors and directing them to the relevant office/personnel. • Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence, memos, resumes, and presentations. • Coordinating and managing appointments, meetings, and the conference room schedule in order to prevent duplicate bookings. • scheduling of service techs • booking cooling and heating appointments • problem solving in order to best meet the needs of the customers • monthly call list used to remind customers to book their annual maintenance • creating incentive programs for techs • Performing bookkeeping tasks such as invoicing, monitoring accounts receivable, and budget tracking. • Maintaining general office files, including job files, vendor files, and other files related to the company’s operations. • Purchasing office supplies, equipment, and furniture. • Overseeing the maintenance of office facilities, and equipment. • Performing other relevant duties when needed. Show less



Atlas Corrugated

• Aurora, Ontario, Canada

• Office Administrator

  • Sep 2018 - Jun 2019

  • Coordinate office activities and operations to secure efficiency and compliance to company policies • Supervise logistical staff and divide responsibilities to ensure performance • Manage agendas/travel arrangements/appointments etc. for the upper management • Manage phone calls and correspondence (e-mail, letters, packages etc.) • Support budgeting and bookkeeping procedures through SAGE • Create and update records and databases with personnel, financial and other data • Track stocks of office supplies and place orders when necessary • Assist colleagues whenever necessary Show less



Georgian College

• Canada
• Higher Education
• 700 & Above Employee

• Scheduling Officer

  • Dec 2016 - Sep 2017

  ● Maintained campus room bookings, timetables, and faculty changes for 6 campuses ● Created and implemented the setup of all required scheduling databases each semester ● Conducted testing of new versions of scheduling applications (with Student Information Systems); lead role in upgrade/implementation of system ● Utilized historical data such as: space utilization reports, audit data, projected program offerings and enrolment data to forecast future space, and building requirements to uncover patterns and leverage trends for future planning of programs across all campuses ● Identified, analyzed and resolved scheduling issues related to course sectioning, faculty and program loading, and room requirements for all campus locations ● Developed and maintained procedure manuals as required ● Conducted and presented scheduling information sessions Show less



Centennial College

• Canada
• Higher Education
• 700 & Above Employee

• Campus Recreation and Facility Coordinator

  • Jan 2011 - Oct 2016

  • Hired and created schedules for 20+ facility staff, 6+ fitness instructors, and 3 personal trainers • Created and organized the Personal Training program for 3 campuses • Organized and trained facility staff • Drafted facility operational and Campus Recreation budgets • Developed training and policy/procedure manuals • Prepared reports on facility and events participation to plan and coordinate future events • Performed administrative and clerical duties for facility • Managed phone calls and correspondences (i.e., emails, letters, packages, etc.) • Created filing system and maintained filing and inventory documents • Developed and implemented facility events • Scheduled and created contracts for rental permits Show less