Experience

CRIGLER FOOT & ANKLE CENTER, LLC

• United States
• Medical Practices
• 1 - 100 Employee

• Medical Receptionist

  • Nov 2022 - Present

  • Assist patients upon arrival with check in and completion of paperwork • Process payments and schedule upcoming appointments • Phone patients regarding appointments, surgeries, and shoe orders • Complete order forms and send out orders for diabetic shoes • Communicate with practice’s preferred ASC to schedule surgeries. Ensured patient was scheduled and have all necessary forms completed • Process patient's insurance claims and balances • Assist patients upon arrival with check in and completion of paperwork • Process payments and schedule upcoming appointments • Phone patients regarding appointments, surgeries, and shoe orders • Complete order forms and send out orders for diabetic shoes • Communicate with practice’s preferred ASC to schedule surgeries. Ensured patient was scheduled and have all necessary forms completed • Process patient's insurance claims and balances



PALM VALLEY EYE CARE AND SURGEONS, LLC

• United States
• Medical Practices
• 1 - 100 Employee

• Office Assistant

  • May 2022 - Aug 2022

  •Utilized insurance remittance data and multiple insurance collaboration systems to build plan specific fee schedules that were immediately implemented and utilized daily by practice staff to accurately estimate patient costs. •Communicated with the practice’s preferred ASC to post surgeries and procedures using ICD-10 diagnosis and CPT codes. Insured patient responsibility for high-cost procedures was estimated accurately by communicating directly with insurance company representatives. •Learned and developed patient-provider courtesies via shadowing, leading to proficiency in patient workups, ophthalmic special testing (HVF, OCT), and fluency in the practice’s EHR system (Nextech IntelleChartPRO). •Inventoried, received, and organized practice inventory, both clinical and retail, to guarantee safe and efficient patient encounters. •Phoned patients regarding appointments, scheduling and confirming appointments Show less