Experience

BioPharm Communications

• United States
• Advertising Services
• 1 - 100 Employee

• Senior Director, Sales Operations

  • Mar 2011 - Present

  BioPharm Communications specializes in the development and multi-channel deployment of proprietary marketing programs. Our programs are designed to address specific healthcare marketing opportunities and help brand teams tackle market challenges across a range of audiences.As a key role within the Sales Support group, I am the primary point of contact for the Sales and Finance Teams, as well as other departments. Responsibilities include; but are not limited to, the following:• Responsible for supporting the entire Business Development and Leadership teams. • Development and submission of Proposals, Statements of Work, and/or Work Orders for current and prospective Pharmaceutical, Biotech, and Medical Device clients.• Invoice creation, invoice submission and Accounts Receivable processes. • Management and circulation of all weekly sales reports.• Contract review and execution.



Advanced Dermatology, LLC

• United States
• Medical Practices
• 1 - 100 Employee

• Client Services Representative

  • Aug 2010 - Feb 2011

  • Provided quality customer service for medical and cosmetic patients at the front desk, as well as the checkout desk. • Answered multiple phone lines and scheduled appointments for medical and cosmetic visits/procedures as dictated by the medical professionals.• Processed billing notes, collected account balances and maintained confidential patient information. • Provided quality customer service for medical and cosmetic patients at the front desk, as well as the checkout desk. • Answered multiple phone lines and scheduled appointments for medical and cosmetic visits/procedures as dictated by the medical professionals.• Processed billing notes, collected account balances and maintained confidential patient information.



MicroVision Optical, Inc.

• Administrative Assistant/Customer Service Administrator

  • Nov 2007 - Nov 2008

  • Assisted Customer Service Manager, Marketing Director, Controller, and President with any given administrative tasks. • Answered multiple phone lines, attended to walk-in customers, and processed all incoming orders for the warehouse.• Processed Purchase Orders, Invoices and Reports on a daily and monthly basis. • Assisted Customer Service Manager, Marketing Director, Controller, and President with any given administrative tasks. • Answered multiple phone lines, attended to walk-in customers, and processed all incoming orders for the warehouse.• Processed Purchase Orders, Invoices and Reports on a daily and monthly basis.



Kawesch Laser Center

• Patient Administration Representative

  • Jan 2004 - Mar 2007

  • Laser technician in the operating room for laser vision correction surgery.• Assisted the Director of Marketing with development of materials as needed.• Assisted with patient counseling, coordinating the surgery schedule and maintaining the reception area. • Laser technician in the operating room for laser vision correction surgery.• Assisted the Director of Marketing with development of materials as needed.• Assisted with patient counseling, coordinating the surgery schedule and maintaining the reception area.