Experience

St. Anthony Physicians Shawnee

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Referral Coordinator

  • Aug 2014 - Present

• Referral Coordinator

  • Aug 2014 - Present

  Schedule all incoming referrals for the specialist in the office. Sort and send faxes. Open walk in clinic Monday thru Friday. Schedule, problem solve, communicate, and coordinate referral appointments with outside specialists. Track and enter all referral requests in the Referral Tracking System or EMR on a daily basis. Coordinate with the HIM staff to track the status of all provider reports on patients referred to hospitals, outside clinics and Specialty Providers and follow up for reports/records not received on referred patients. Maintain an accurate records of external referral patient’s appointments that are kept, failed, and current status in the Referral Tracking System or EMR; Monitor Referral Tracking System or EMR for outstanding , provider reports that are (30 days or more old), and follow-up with the appropriate provider. Routinely make reminder phone calls, and send by US mail, reminder to referral patients in advance of appointment with outside provider. Answer, respond and document phone calls, request and questions from patients in a timely manner. Calls must be accurately managed or redirect as appropriate. Verify insurance information for referral purposes and process insurance information for referral patients. Take messages for the providers. Assist the front desk with checking in/out patients and answering phones. Handling money whether it be co pays or payments. Show less


Oklahoma Blood Institute
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• Phlebotomist

  • Dec 2013 - Aug 2014

Southwest Orthopaedic
• United States
• Hospitals and Health Care
• Front Desk Clerk

  • Sep 2013 - May 2014