Experience

All American Shipping Supplies Inc.

• United States
• Packaging and Containers Manufacturing
• 1 - 100 Employee

• Office Manager

  • Oct 2013 - Present

  • Secretarial duties - interact with customers daily via email and phone call; oversee 100+ customer accounts; answer incoming calls, transfer calls, and keep call logs; take and process orders from customers via phone, email, and walk-in; process purchase orders to manufacturers; keep logs of increase letters within the market; maintain a meticulous filing system for all customer invoices and vendor bills • Sales - make cold calls while maintaining current customer relationships; create new quotes as well as update quotes in Excel and Peachtree; pursue new vendors and manufacturers for products to keep costs low in a competitive market • Accounting and book keeping - use accounting-based programs such as Sage 50 Accounting and Peachtree to track invoices for both customer and vendors; enter in new customer information as well as update current customer information; keep up-to-date records of W- 9 and Tax Exemption forms; process payments when needed via Ingenico iCT220 reader; process deposit daily through Financial Center Show less



Sears Appliance And Hardware Store

• United States
• Retail
• 1 - 100 Employee

• Receiving Manager

  • Jun 2006 - Nov 2013



Watermark Research Partners, Inc.

• Research
• 1 - 100 Employee

• Marketing Product Development

  • Jan 2011 - Jan 2013

  • Brainstormed and developed ideas for marketing materials • Lead marketing meetings • Created mock-ups and final materials via Adobe Photoshop CS5 and Adobe Illustrator CS5. Marketing materials included business cards, logos, brand profiles, a trifold piece that was offered to briefly explain what the company does, and a folder with inserts that become more detailed in describing each product offered by Watermark Research Partners which was then handed out to potential clients • Edited and created logos and banners for both web and print use, cover pages for printed work, and contacted local printers for pricing, proofs, and final products Show less