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Experience

    • United States
    • Real Estate
    • 1 - 100 Employee
    • General Manager
      • Dec 2022 - Present
    • United States
    • Real Estate
    • 1 - 100 Employee
    • Property Manager
      • Sep 2014 - Present

      Proudly Manage 400+A-Class Residential and commercial units for a prominent property management company in the heart of NW, DC. Results ● Oversee the marketing/leasing staff to ensure that management's goals are met ● Responsibilities include: Performing employee evaluations, evaluating credit and rental history of all new applicants, verifying all income and assets of applicants to ensure they met the resident selection criteria and qualify according to the tax credit program guidelines, reviewing rental applications for approval or denial, and solving employee and resident issues. ● Active in coding invoices and entering into the accounting system for payment, posting all journal entries and preparing bank deposits, and processing security deposits. ● Responsible for all on-site collections, filing the necessary legal documents for non-payment of rent, and appearing in court for all legal matters. ● Ensure all maintenance is performed in a timely manner. ● Solicit and evaluate bids for contract services. ● Make recommendations for renewal and/or termination of vendor contracts. ● Submit weekly payroll documents and the required financial and occupancy reports to management, owners and VHDA. Show less

    • Senior Property Manager
      • Aug 2017 - Feb 2023

      Act as Homeowner Association Property Manager and Manage all aspects of condominiums and homeowner associations. Take sales leads and respond as directed, Always portray JAZ Condos in a positive light. Develop positive comments on Yelp, Angie’s List and other outlets. Client Accounting & Admin. Process accounts receivables ii. Enter and pay payables. Maintain Propertyware PMS database . Process questionnaires and resale packets. Keep all information confidential Maintenance / Service Requests and respond to every service request in a timely manner Ensure maintenance is performed correctly, keep Board contacts and residents informed and ensure proper billing. Coordinate maintenance services. Perform quarterly property inspections. Client Relations \Fulfill client requests in a timely manner. Resolve complaints and ensure a positive rental experience for all owners and tenants. F. As management oversee, schedule, manage, encourage, motivate and train assigned staff and outside vendors. Work well with others, always offer to help, support overall company operations and goals. Act as Manager on Duty when assigned. Participate in Pager/On-Call rotation as assigned. Show less

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Assistant Property Manager
      • Dec 2012 - Sep 2014

      Successfully manage, ensure timely retention/ turnover rate for over 300+ Single family homes, condominium, Commercial properties in MD, DC, VA. Results: ● Demonstrate ability to understand financial goals, operate asset in owner's’ best interest in accordance with Policies & Procedures Manual. ● Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.).Prepare annual budgets and income projections in a timely and accurate manner. ● Earned “outstanding” ratings on annual reviews for the past three years. Recognized for high-quality work, organizational strengths and exceptional customer service delivery. ● Praised by supervisor for excellent performance as Property Manager (supervising staff of over 30+ (ex. Assistant Community Manager/ Bookkeeper, Leasing Coordinator, Leasing Consultant(s), Service Technicians, Make-Ready Technician(s), Groundskeeper(s), Painter(s), and Housekeeper(s)). ● Administer action plans consistently, and on a timely basis with performance problems. Document appropriately, communicate situation supervisor, Human Resources Director, and terminate properly when necessary. ● Plan weekly/daily office staff schedules and assignments. Coordinate maintenance schedule and assignments with Maintenance Supervisor. ● Consistently use successful techniques and company directives to screen, hire, orient and train new personnel. ● Lead emergency team for community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.). Show less

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Leasing Manager Promoted to Assistant Property Manager
      • May 2009 - Aug 2012

      Responsible for effectively computing, classifying and recording numerical data to keep financial records complete while assisting with the leasing, marketing and resident relations for the community. Results: ● Demonstrated the ability to learn new organizational processes, workflows, policies and procedures with minimal ramp-up time. ● Identified billing errors and recovered $5,500 in vendor overpayments. Implemented tracking mechanisms to prevent future recurrences. ● Created databases and spreadsheets that improved inventory management and reporting accuracy. ● Demonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits; close the sale. ● Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis. ● Prepare and review financial book for assigned properties, provide accounting support, ensure accurate timely lease renewal and generation Show less

    • United States
    • Real Estate
    • Transaction Coordinator
      • Aug 2010 - Nov 2011
    • United States
    • Real Estate
    • 400 - 500 Employee
    • Transaction Coordinator
      • Apr 2008 - Aug 2010
    • Albania
    • Real Estate
    • Office Manager Assistant
      • 2007 - 2007

Education

  • Long and Foster School of Real Estate
    Succesful Completion, Md Real Estate Course
    2011 - 2011
  • University of Maryland Eastern Shore
    Bachelor of Arts - BA, Sociology
    2004 - 2008

Community

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