Ashley Pflueger
Patient Account Representative at Berkeley Eye Center- Claim this Profile
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Bio
Experience
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Berkeley Eye Center
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United States
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Medical Practices
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100 - 200 Employee
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Patient Account Representative
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Jun 2020 - Present
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Matagorda Medical Group
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United States
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Medical Practices
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1 - 100 Employee
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Administrative Assistant
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Feb 2015 - Aug 2018
Obtained patient information for patients charts. Scheduled appointments and verified insurance eligibility. Organized files, developed spreadsheets, faxed reports and scanned documents. Received and screened a high volume of internal and external communications, including email and mail. Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues. Obtained patient information for patients charts. Scheduled appointments and verified insurance eligibility. Organized files, developed spreadsheets, faxed reports and scanned documents. Received and screened a high volume of internal and external communications, including email and mail. Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
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Midwestern University Multispecialty Clinic
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United States
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Medical Practices
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1 - 100 Employee
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Administration Assistant
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May 2011 - Feb 2015
Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues. Prepared for HIPAA and JCAHO reviews, ensuring required brochures and pamphlets were available to patients in all clinics. Organized, updated and maintained EMRs. Obtained information by contacting appropriate personnel or patients. Scanned incoming documentation. Pulled patient charts for upcoming appointments. Followed-up with insurance companies and individuals to resolve discrepancies. Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues. Prepared for HIPAA and JCAHO reviews, ensuring required brochures and pamphlets were available to patients in all clinics. Organized, updated and maintained EMRs. Obtained information by contacting appropriate personnel or patients. Scanned incoming documentation. Pulled patient charts for upcoming appointments. Followed-up with insurance companies and individuals to resolve discrepancies.
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