Ashley Patefield

Support Engineer at Orc Software
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
You need to have a working account to view this content.

Experience

    • Germany
    • IT Services and IT Consulting
    • Support Engineer
      • Feb 2010 - Present

      • Engage with customers directly to resolve functionality questions and highly technical issues • Communicate with staff between Orc offices to find and create solutions efficiently • Coordinate with development to deliver new features and fixes to customers • Work closely with customers to ensure that available functionality is being utilized appropriately and effectively • Follow an evolving set of prioritized cases through to completion • Work proactively with customers to ensure on-going customer satisfaction

    • United States
    • Information Technology & Services
    • Quantitative Intern
      • Aug 2009 - Sep 2009

      • Reviewed and proofread mathematical finance articles, to assess accuracy and precision in mathematical calculations and assumptions, prior to submission and publication • Reviewed and proofread mathematical finance articles, to assess accuracy and precision in mathematical calculations and assumptions, prior to submission and publication

    • United States
    • Banking
    • Quantitative Intern
      • Jul 2009 - Sep 2009

      • Developed new loan rating system for TMCD which is used to measure credit risk based on financial statements, tax returns, and payment history • Queried and manipulated TMCD’s twenty-year borrower database to transfer loan information into an Excel file which would aid in determining trends in deferments to deter potential lending risks • Solely created Excel program to calculate new loan payment due to deferment/absence of payment • Developed new loan rating system for TMCD which is used to measure credit risk based on financial statements, tax returns, and payment history • Queried and manipulated TMCD’s twenty-year borrower database to transfer loan information into an Excel file which would aid in determining trends in deferments to deter potential lending risks • Solely created Excel program to calculate new loan payment due to deferment/absence of payment

    • United States
    • Higher Education
    • 700 & Above Employee
    • Undergraduate Creative Activities & Research Experience Researcher
      • Aug 2007 - May 2008

      • Applied for and awarded a grant to complete undergraduate research• Research involved the educational implications of online mathematics resources• Collaborated and presented finding of study to university faculty

    • Teaching Assistant
      • Aug 2007 - Dec 2007

      • Graded assignments and quizzes for a linear algebra course• Continued to master concepts and techniques of linear algebra

    • University Level Mathematics Tutor
      • Feb 2007 - Dec 2007

      • Provided additional educational support for undergraduate students enrolled in various mathematics courses• Developed skills in designing and facilitating lesson plans to meet students’ needs

    • United States
    • Civil Engineering
    • 1 - 100 Employee
    • Administrative Assistant
      • Feb 2005 - Jan 2007

      • Developed a multitude of business skills through various accounting responsibilities such as accounts payable, accounts receivable, and payroll • Developed communication skills for interacting with clients • Solely responsible for updating and maintaining company database which included detailed information about past, present, and future projects as well as client information • Developed a multitude of business skills through various accounting responsibilities such as accounts payable, accounts receivable, and payroll • Developed communication skills for interacting with clients • Solely responsible for updating and maintaining company database which included detailed information about past, present, and future projects as well as client information

Education

  • Questrom School of Business, Boston University
    M.S., Mathematical Finance
    2008 - 2009
  • University of Nebraska-Lincoln
    B.S.E.H., Secondary Mathematics Education
    2004 - 2008

Community

You need to have a working account to view this content. Click here to join now