Ashley Patefield
Support Engineer at Orc Software- Claim this Profile
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Bio
Experience
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Orc Software
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Germany
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IT Services and IT Consulting
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Support Engineer
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Feb 2010 - Present
• Engage with customers directly to resolve functionality questions and highly technical issues • Communicate with staff between Orc offices to find and create solutions efficiently • Coordinate with development to deliver new features and fixes to customers • Work closely with customers to ensure that available functionality is being utilized appropriately and effectively • Follow an evolving set of prioritized cases through to completion • Work proactively with customers to ensure on-going customer satisfaction
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Risk Limited Corporation
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United States
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Information Technology & Services
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Quantitative Intern
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Aug 2009 - Sep 2009
• Reviewed and proofread mathematical finance articles, to assess accuracy and precision in mathematical calculations and assumptions, prior to submission and publication • Reviewed and proofread mathematical finance articles, to assess accuracy and precision in mathematical calculations and assumptions, prior to submission and publication
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TMC Development
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United States
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Banking
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Quantitative Intern
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Jul 2009 - Sep 2009
• Developed new loan rating system for TMCD which is used to measure credit risk based on financial statements, tax returns, and payment history • Queried and manipulated TMCD’s twenty-year borrower database to transfer loan information into an Excel file which would aid in determining trends in deferments to deter potential lending risks • Solely created Excel program to calculate new loan payment due to deferment/absence of payment • Developed new loan rating system for TMCD which is used to measure credit risk based on financial statements, tax returns, and payment history • Queried and manipulated TMCD’s twenty-year borrower database to transfer loan information into an Excel file which would aid in determining trends in deferments to deter potential lending risks • Solely created Excel program to calculate new loan payment due to deferment/absence of payment
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University of Nebraska-Lincoln
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United States
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Higher Education
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700 & Above Employee
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Undergraduate Creative Activities & Research Experience Researcher
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Aug 2007 - May 2008
• Applied for and awarded a grant to complete undergraduate research• Research involved the educational implications of online mathematics resources• Collaborated and presented finding of study to university faculty
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Teaching Assistant
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Aug 2007 - Dec 2007
• Graded assignments and quizzes for a linear algebra course• Continued to master concepts and techniques of linear algebra
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University Level Mathematics Tutor
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Feb 2007 - Dec 2007
• Provided additional educational support for undergraduate students enrolled in various mathematics courses• Developed skills in designing and facilitating lesson plans to meet students’ needs
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R. O. Youker, Inc.
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United States
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Civil Engineering
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1 - 100 Employee
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Administrative Assistant
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Feb 2005 - Jan 2007
• Developed a multitude of business skills through various accounting responsibilities such as accounts payable, accounts receivable, and payroll • Developed communication skills for interacting with clients • Solely responsible for updating and maintaining company database which included detailed information about past, present, and future projects as well as client information • Developed a multitude of business skills through various accounting responsibilities such as accounts payable, accounts receivable, and payroll • Developed communication skills for interacting with clients • Solely responsible for updating and maintaining company database which included detailed information about past, present, and future projects as well as client information
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Education
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Questrom School of Business, Boston University
M.S., Mathematical Finance -
University of Nebraska-Lincoln
B.S.E.H., Secondary Mathematics Education