Experience

Sagebrush Church

• United States
• Religious Institutions
• 1 - 100 Employee

• Event Project Manager

  • Aug 2019 - Present

  •Prepare and implement strategic events including budget development for materials •Collaborate with team during brainstorming sessions on new creative ideas for events •Oversee and produce events •Train and coordinate volunteers to ensure safe and successful events •Prepare and implement strategic events including budget development for materials •Collaborate with team during brainstorming sessions on new creative ideas for events •Oversee and produce events •Train and coordinate volunteers to ensure safe and successful events



Stryker

• United States
• Medical Equipment Manufacturing
• 700 & Above Employee

• Senior Operations Team Member

  • Aug 2008 - Aug 2019

  •Managed customer service team members for Albuquerque, NM; Amarillo, TX and Lubbock, TX•Organized and process implant logs for hospital billing purposes•Coordinated with hospital purchasing to collect purchase orders•Compiled quotes for sales presentations•Provided hospitals and regional Stryker sales representatives with pricing inquiries•Responsible for ordering and replenishing daily surgery implants•Provided on-call support during frequent emergency situations that arose during transferring of materials•Train and support employees to efficiently use various software applications•Determined available instruments and implants that are available from alternative branches•Worked product fairs to hand out information about Stryker and surgical procedures for the Orthopaedic division



United Airlines

• United States
• Airlines and Aviation
• 700 & Above Employee

• Customer Service Representative

  • Aug 2005 - Jun 2008

  •Communicated with passengers through check-in department•Ensured compliance with United and Federal Aviation Administration (FAA) regulations and policies•Generated passenger reservations and boarding passes•Alleviated and resolved disservice situations like determining alternate flight options for delayed, cancelled or missed flights•Loaded and unloaded freight and passenger baggage and ensured it was on the appropriate plane •Communicated with passengers through check-in department•Ensured compliance with United and Federal Aviation Administration (FAA) regulations and policies•Generated passenger reservations and boarding passes•Alleviated and resolved disservice situations like determining alternate flight options for delayed, cancelled or missed flights•Loaded and unloaded freight and passenger baggage and ensured it was on the appropriate plane



Fusion Hair and Skin

• Receptionist

  • Jan 2005 - Aug 2005

  •Managed all scheduling and rescheduling of appointments•Managed bookkeeping and accounting duties •Managed all scheduling and rescheduling of appointments•Managed bookkeeping and accounting duties



Business Network Center

• United States
• Executive Offices
• 1 - 100 Employee

• Secretary

  • Jan 2001 - Jan 2005

  •Managed inbound calls and addressed customer service requests from numerous businesses, including law firms and construction companies•Prepared quotes and manifests for various construction companies•Multi-tasked both secretarial projects and case management•Involved in projects for UNIDAS Case Management Inc •Managed inbound calls and addressed customer service requests from numerous businesses, including law firms and construction companies•Prepared quotes and manifests for various construction companies•Multi-tasked both secretarial projects and case management•Involved in projects for UNIDAS Case Management Inc