Account Manager

• Mar 2018 - Present

Modern Language Associate

• Mar 2015 - Mar 2018

Customer Support

• May 2014 - Mar 2015

Sales Marketing Assistant

• Feb 2014 - Apr 2014

▪ Generate leads from past conventions and arrange meeting for the sales team at future conventions.▪ Complete administrative duties such as leads reports, database entry, convention reports, and customer relations

Premier account analyst

• Sep 2011 - Feb 2014

• Manage over 20 corporate accounts – Handle billing, account management and analysis, reports for day to day activities, and conduct weekly meetings with clients via phone and webinars• Work under pressure to meet quick deadlines, 24/7 availability, strong multi-tasking skills, and excellent communication• Travel as needed to meet customers in person to review account benefits and customer relationships.• Upsell all new products as customer contracts become available• Train new… • Manage over 20 corporate accounts – Handle billing, account management and analysis, reports for day to day activities, and conduct weekly meetings with clients via phone and webinars• Work under pressure to meet quick deadlines, 24/7 availability, strong multi-tasking skills, and excellent communication• Travel as needed to meet customers in person to review account benefits and customer relationships.• Upsell all new products as customer contracts become available• Train new team members on customer relations and company database Show more Show less

Pre-owned Secretary/ Reception

• May 2008 - Jul 2011

Worked with customers on a daily basis, provided business support for pre-owned sales, managed Kelly Blue Book research, worked with ADP systems and all Microsoft programs to create sales material for clients, managed inventory and tracker orders, placed all orders for additional Mercedes products required for sales, and managed nightly cash sales.

Student Manager

• Sep 2010 - May 2011

▪ Promotions for station, web design and graphic design for advertisements, updated social networking sites, maintained the public log of station activities, secretarial work, public relations medium between stations, community members and local businesses ▪ Received the Dominick A. Messina Memorial Scholarship for Communications due to my accomplishments at the WLFR radio station

Shift Manager

• Oct 2005 - Apr 2008

▪ Ensured successful opening and closing of store, chef duties, supervised employees in that the preparations were completed in a timely manner and to health code regulations, arranged shift assignments for employees, daily bank deposit, calculated closing sales deposits nightly and guaranteed customer service satisfaction