Experience

AAN, Inc.

• United States
• Insurance
• 1 - 100 Employee

• National Account Manager and Client Relations at AAN, Inc.

  • Oct 2014 - Present

• Account Manager,Client Relations

  • Jul 2011 - Present

  Knoxville, Tennessee Area As a national account manager and client relations specialist for AAN, Inc - An Independent adjusting firm handling property and liability claims Nationally; I am responsible for the day to day supervision of claims adjusters and the completion of property claims files from start to close. I love helping adjusters and clients day go a little smoother. I work closely with the senior management team of our clients to ensure their satisfaction all while delivering the best customer service… Show more As a national account manager and client relations specialist for AAN, Inc - An Independent adjusting firm handling property and liability claims Nationally; I am responsible for the day to day supervision of claims adjusters and the completion of property claims files from start to close. I love helping adjusters and clients day go a little smoother. I work closely with the senior management team of our clients to ensure their satisfaction all while delivering the best customer service experience in the industry.



Ballou Steamatic of Knoxville

• Manager

  • Aug 1999 - Oct 2010

  Managed Steamatic’s highly trained and certified technicians to work with insurance agents and adjusters, and directly with the public. Steamatic's restoration services include fire and smoke, water mitigation, mold remediation, and contents recovery; commercial and residential services include carpet cleaning, hard surface cleaning, HVAC and air duct cleaning, and furniture, area rug and drapery cleaning.