Experience

Mount Carmel College of Nursing

• United States
• Higher Education
• 100 - 200 Employee

• Student Success Advisor

  • Nov 2021 - Present

  • Create and maintain advising training materials including a two-week training schedule for onboarding, advising handbooks for all programs, advising outline/communication plan and email templates.• Works one on one to train new employees on holistic advising and serving students’ needs beyond the curriculum requirements• Accurately Creates, evaluates and maintains students’ plans of study • Utilize student progression data to assist in advising outreach• Meet with each student to advise on curriculum planning, course selection, registration process, and guidance to graduation• Focus on student retention and continuous enrollment • Discuss and establish student’s academic, personal, and professional goals during advising • Assist students with schedule adjustments making sure they understand college policies and possible outcomes of adjusting• Identifying and conducting outreach to at-risk students • Working with students to remove academic and financial holds• Gathers data and prepares reports for the pre-licensure programs for academic progression committee meetings• Help with planning and the implementation of new student orientation • Collaborates with internal stakeholders of the College as a foundation for continuous process improvement in service to students. Show less

• Records and Registration

  • Nov 2021 - Present

  • Create and maintain a year-around undergraduate schedule that serves both the needs of the students as well as the financial responsibilities of the college• Completing preliminary and final degree audits for Traditional Pre-Licensure BSN, Second degree BSN and RN-BSN programs. • Process improvement for all undergraduate programs including automating processes and making the office more electronic • Assist in planning and execution of Commencement • Assist in planning and execution of New Student Orientation • Grade processing at the end of each semester and updating Plans of Study as needed• Complete student progression at the end of each semester to determine academic probation and dismissal, send out letters through Guardian • Determine low enrollment courses and adjust student schedules when courses need to be canceled • Provide the Director of Undergraduate Programs course enrollment projections to help with faculty workload planning• Work with Dean of Academic Affairs to implement course substitutions when necessary for student progression• Member of the following internal committees: Retention Committee MCCN Partnership Committee for RN-BSN students New Student Orientation Committee and several sub committees Graduation Committee Admissions Committee Care Team Advanced Placement Program Committee Curriculum Committee Holistic Admissions Ad Hoc Committee Remediation Ad Hoc Committee Show less



Tiffin University

• United States
• Higher Education
• 300 - 400 Employee

• School Certifying Official

  • Jun 2020 - Oct 2021

  • Provide excellent customer service to veterans and active duty Military• Effective outreach to encourage communication, retention, and degree completion of VA students.• Guide new students through the initial enrollment process pertaining to using their VA benefits. • Certify enrollment through VAONCE. • Knowledge of the VA Yellow Ribbon agreement.• Work with Chapter 31 Vocational Rehabilitation Counselor for authorization documentation.• Work in collaboration with Financial Aid and Bursar regarding benefits and discounts for Military students• Report student dismissals, graduation dates, and academic probation in VAONCE.• Assist students who are experiencing issues regarding payment or problems regarding entitlement.• Remain current on matters pertaining to VA rules, benefits, and additions to SCO handbook.• Inform State Approving Agency (SAA) of new programs or changes in programs.• Maintain records of VA students • Conduct compliance visit from ELR • Serve as a central location for veteran documentation submission. Show less

• Assistant Director for Online Advising

  • Nov 2018 - Oct 2021

  • Serve in place of the Director of Advising as needed• Developed training material for onboarding of new advising staff• Oversee and monitor advising expectations to ensure successful student outcomes• Work with Vice Provost to identify areas of concern regarding student success and collaborate on process improvement • Assist in motivating and training staff to achieve goals both individually and as a team• Manage readmission campaigns to try and get students re-engaged • Manage online non-degree seeking student population• Oversight of current and future MOU partnerships• Act as a working Assistant Director by managing an advising population of roughly 200 traditional and 100 military students Show less

• Academic Advisor

  • 2010 - Oct 2021

  • Manage assigned students, providing support for roughly 200 students actively enrolled in courses per semester. • Form positive and supportive professional relationships with students• Develop a thorough academic plan for each student to successfully complete their Bachelor’s degree• Advise students on the importance of self-motivation and time management• Thorough understanding of non-traditional student needs• Assist with scheduling classes• Employ proactive outreach strategies to achieve retention goals • Being a liaison between students and faculty• Provide assistance with financial aid and billing• Monitor class attendance to identify at-risk students and intervene with support to encourage successful continued enrollment • Provide students with the available resources to aid with their success • Maintaining contact with students who have interrupted their studies for readmission purposes • Working with students on solutions for Academic or Financial holds to encourage consistent course registration • Help to organize and conduct new student orientations on main campus and at satellite locations Show less

• Degree Completion Admissions Representative

  • Jan 2005 - Apr 2010

  • Recruit new students into our online programs• Review applications• Evaluate applications, transcripts, and transfer credits• Complete phone evaluation appointments with potential students

• Financial Aid Counselor

  • Oct 2008 - 2010

  • Prepare complete award packages for students• Answer phones and e-mails• Supervise federal work study students• Originate loans• Process verifications• Certify alternative loans• Prepare for and present at orientations• Process consortium agreements• Manage certain institutional discounts as apply to student

• Financial Aid Office Manager

  • 2006 - 2008

  • Maintain the main phone line into the office• Meet with parents and students• Download, interpret, and identify student FAFSA’s• Maintain federal work study students• Maintain scholarships on the website• Organize, shred, file, and alphabetize• Identify problems and mail out letters• Keep office supplies stocked