Experience

HMR Servicing, LLC

• United States
• Financial Services
• 1 - 100 Employee

• Case Manager

  • Jun 2021 - Present



James River Insurance Company

• United States
• Insurance
• 400 - 500 Employee

• Claims Examiner

  • Aug 2019 - Jun 2021



Allianz Partners

• France
• Insurance
• 700 & Above Employee

• Claims Examiner

  • Nov 2017 - Aug 2019

  -Review claims, identify the incident, determine coverage in accordance with the contract, conclude what, if any benefit applies and the amount to be reimbursed.-Responsible for paying or rejecting the claim in accordance with the terms and conditions of the insuring agreement.-Follow-up with customer either by letter, email or telephone call once the claim has been resolved.-Answer incoming telephone or email inquiries from customers regarding the status of their claim.-Enter determination and relevant notes into PeopleSoft in accordance with guidelines.-Collaborate with other departments as needed to verify or obtain missing information.-Research discrepancies and escalate questionable claims to management.-Send out claim forms to new customers as needed.

• Benefits Specialist

  • Nov 2017 - Apr 2018

  -Administered claims status calls. -Initiated claims for cardholders.-Reviewed terms and conditions of benefits with cardholders.-Responded to EIM inquiries.-Assisted on the support line for fellow benefit specialist.



Moore's Cleaning Service

• Disputanta

• Executive Assistant

  • Jun 2012 - Aug 2019

  Commercial, residential and construction cleaning services. Commercial, residential and construction cleaning services.



Outback Steakhouse

• Restaurants
• 700 & Above Employee

• Server

  • Oct 2014 - Apr 2017



Red Lobster

• United States
• Restaurants
• 700 & Above Employee

• Server

  • Jan 2014 - Oct 2014



PRINCE GEORGE REALTY, INC.

• United States
• Real Estate
• 1 - 100 Employee

• Personal Assistant

  • Aug 2012 - Feb 2014