Experience

K2 Residential Solutions

• United States
• Construction
• 1 - 100 Employee

• Operations Manager

  • Jan 2018 - Present

  ►Accelerate operational excellence and customer satisfaction by engaging in cross-functional teamwork to improve processes across all business functions.►Orchestrate customer- and vendor-facing activities as primary point-of-contact, such as invoicing, estimating, scheduling, and contract management.►Coordinate events from inception to execution, engaging with stakeholders to enliven their vision and deliver excellent corporate meetings, philanthropic fundraisers, courses, parties, and special programs aligned with specific objectives.►Drive philanthropic initiatives supporting numerous non-profit partner organizations by ensuring timely fulfillment of sponsor and donation pledges, logistics, tracking, pre- and post-event communication.►Diligently execute human resources activities, including recruiting, 401(k) and benefits administration, bi-weekly payroll processing, employee relations, worker’s compensation, policy development and enforcement, and confidential employee data management. ►Nurture community outreach and trust-based relationships with subcontractors, vendors, clients, and colleagues to advance revenue generation and cost / risk mitigation while delivering seamless customer experiences.►Collaborate with Sales and Marketing to prioritize projects, research opportunities, devise engaging print collateral and social media content, create presentations / newsletters, and maximize stringent budgets.►Liaise with IT third-party vendor, administrate software subscriptions, optimize equipment inventory, and project-manage migration to a cloud-based system, including 401(k) data transfer.►Meticulously maintain records, current knowledge of industry trends, and up-to-date information about company products to expertly answer questions and influence strategic decisions.



Metropolitan Homes

• United States
• Real Estate
• 1 - 100 Employee

• Accounts Payable

  • Oct 2015 - Jan 2018

  ►Promptly processed invoices for multiple concurrent construction projects and corporate billings, and diligently tracked invoices for monthly multi-million-dollar construction draws.►Organized various forms, contracts, budgets, cost spreadsheets, lien waivers, vendor / client billings, and expenditure allocations.►Created vouchers, paid bills, reported job costs, maintained ledgers, monitored accounts, posted account transactions, and liaised with clients to collect outstanding debts.



Xanterra Travel Collection

• United States
• Hospitality
• 700 & Above Employee

• Administrative Assistant for CFO, Finance/Accounting, IT Departments

  • Aug 2010 - Oct 2015

  ►Balanced priorities between accounting, vendor management, and executive support. ►Spearheaded event planning, meeting coordination, and travel logistics.►Accurately entered data, managed spreadsheets, and generated insightful reports with in-depth information regarding budgets, revenue, and capital expenditures.►Supported Accounts Department with bank deposits, ledger entries, daily cash reports, credit card deposits, and month-end closings.