Front Desk Receptionist

• Nov 2021 - Present

Represent Money Pages in a positive manner as the initial connection between Clients and the Company.Direct Clients and Visitors to the Appropriate Staff Contact.Tasked with Setting and Maintaining Staff Schedules and Meetings for a staff of 50+.Monitor Employee Schedules for Availability and Client Communication,Assist with the Collection and Distribution Allocation of Company Products.Provide Feedback and Analysis on product and website inquiries to project managers during their research.Created 100+ personalized “Welcome” signs for clients coming in for meetings.Coordinate and Organize Staff Functions Christmas Party 2021Field day 2022 for the American Hearts AssociationWorked with Money Pages CEO/Founder - Alan Worley, Samantha Pernell - Executive Assistant of the CEO & American Heart AssociationMoney Pages Golf Tournament CommitteeServed on the Golf Committee as The Event logistics/help Managed company correspondence including fielding phone calls and responding to emails.Provided customer service and support, responded to customer inquiries and questions, & resolved customer problems.Follow opening and closing procedures as outlined by office guidelines.Skilled in MagHub and have the ability to use it in a variety of settings (Creating contact, taking payments, and overlooking and correcting tickets).Created and mailed invoices and statements to clients, as well as researched and found correct addresses for any mail that was rerouted back to the company that needed to reach the client.When clients called to make a payment, I would collect and process payment in MagHub.Created and logged in daily check logs.Created and balanced daily deposits.Worked with highly confidential information including credit card informationHelped look through each Magazine issue(s) for Money Pages locally and franchise-wise for any misprints, page bleeding, wrong phone number, missing text, or ads in the wrong places.

Recreational Staff

• May 2019 - Nov 2021

Recreation Assistant

• Apr 2019 - Oct 2021

Developed and implemented summer/winter recreational camp events, preschool programs, family and children events for the members. Planned and organized event outlines on Google Docs, Microsoft Word, PowerPoint, and Excel.Collaborated with 8+ associates in order to generate ideas, plan and execute events.Developed customer service skills by interacting with 200+ members on a monthly basis.Constructed email messages to send to members to inform them about ongoing events at the YAC.