Experience

Justin J. Reeves, LLC.

• United States
• Construction
• 1 - 100 Employee

• Preconstruction Manager

  • Jan 2023 - Present

• Business Manager

  • Aug 2019 - Present



Major Services, Inc.

• New Orleans, Louisiana

• Business Analyst

  • Jul 2019 - Aug 2019

  Government Contractor, SWBNO Government Contractor, SWBNO



Acadian Total Security

• United States
• Security and Investigations
• 1 - 100 Employee

• Customer Service and Inventory Manager

  • Aug 2015 - Jun 2019

  • Manage multi-site customer service, inventory, and install teams• Create and measure KPI’s of customer service, office operations, and inventory teams • Create and implement customer service and operations processes • Analyze data and make recommendations for constant improvement of operations, companywide. • Generate company productivity metrics and reporting• Present data in board meetings with upper management

• Security Branch Manager

  • Aug 2014 - Jun 2019

  • Oversee all Houma team members belonging to customer service, inventory, sales, and service/install technician departments. • Coordinate work with sales manager and technician manager to ensure performance of Houma branch employees. • Manage all day to day operations of Houma branch location

• Security Office Supervisor

  • Aug 2014 - Aug 2015

  • Advised on creation of new processes and policies under supervision of operations manager. • Oversaw office support team.



Safeguard Alarm Systems Inc.

• Executive Assistant

  • Oct 2013 - Aug 2014

  • Assisted owner in everyday operation of the company, often in a supervisory role. • Compiled all relevant business information per Acadian’s and owner’s specifications in due diligence process for acquisition • Assisted sales team • Assisted owner in everyday operation of the company, often in a supervisory role. • Compiled all relevant business information per Acadian’s and owner’s specifications in due diligence process for acquisition • Assisted sales team



Sprint

• United States
• Telecommunications
• 700 & Above Employee

• Lead retail consultant/Small business expert

  • Feb 2012 - Oct 2013

  • Led retail consultants in sales strategy and motivated team members to meet sales goals. • Compiled information on small business plans and promotions and relayed to sales team.• Attended to clientele needs with exceptional customer service.

• Retail Consultant

  • Oct 2010 - Dec 2012

  • Attended to clientele needs with exceptional customer service • Met monthly sales quota for communication devices and services.