Learning Business Partner - People Ops, HR, Recruiting, Legal, and Compliance

• Mar 2022 - Present

Combining my project management and learning and development experience, I partner with leadership to design and oversee strategic L & D roadmaps that target business objectives and ensure an exceptional employee experience. Championing a learning culture, I consult with key stakeholders to identify impactful solutions for their challenges. This often includes collaborating with project managers and the design team to produce captivating learning experiences that focus on and improve employee experience, development, and retention. Highlights include: Strategic Planning | Oversee the People Team's learning assets, including new hire orientation, compliance, legal, engagement, interviewing, recruiting, performance management, and career development initiatives. Identify, scope, and prioritize new learning projects, communicate action plans, deliver briefings to stakeholders, and implement strategies to improve the program's operations. Show less

• Jan 2021 - Mar 2022

Overseeing a project team of 120 individual contributors, I brought improvedprofessional development opportunities to our global coaching team of over 3k. My contributions brought value to the organization, impacting over 50M users worldwide. Highlights include:Record-Breaking Training Rates | 300% increase in course completion rates, +1K Continuing Education Units (CEUs) completed within months of the new Learning Management System (LMS) initiative, and 15K additional training hours completed in one month of the new coaching protocol launch.Transformative Satisfaction Ratings | Leading to improved member interactions, enhanced employee satisfaction, and employee/customer retention.Elevated Participation in Strategic Projects | Introduced improvements across key points, including onboarding, ongoing professional development, project team oversight, LMS course creation and management, training calendar logistics, course analytics, feedback, communication, and facilitator/design team support. Show less

• Aug 2019 - Jan 2021

A common thread throughout my career is my passion for empowering others and it felt like a natural transition to step into my position as a Group Health Coach with Noom. My journey with Noom has been one of great professional growth, with highlights that include:Relationship Development | As the leader of 18 groups with over 1.2K members worldwide, I grew my ability to build trust and cultivate strong personal connections in remote environments. By using motivational interviewing strategies, I helped members identify their needs, set goals, and achieve long-term success.Strategic Planning | Seeing opportunities to make an even stronger organization, I stepped forward to support major strategic programs, including onboarding, mentoring, ongoing professional development, SME development, and certification initiatives.Training & Mentoring | In addition to my work as an onboarding trainer, mentor, member of the External Certifications Project Team, and practical skills assessor for the Health Coach Certification Program, I volunteered to support the launch of The Knowledge Continuum (TKC) – an innovative online engagement platform with ongoing training, centralized communications, mentoring, and an employee recognition program. Soon after it's launch, I was appointed to Communications Lead, impacting coaches and promoting training engagement across the organization. Show less

Educational Outreach Coordinator and Advisor

• Jul 2014 - Jul 2019

Educational Outreach Coordinator and Academic Advisor Building upon my success at YSS, I stepped into my role as an Educational Outreach Coordinator and Academic Advisor for the US Department of Labor's Job Corps Program. While managing an ongoing caseload of 200 students, I assessed program and learning needs, created career development pathways, and coordinated engagement initiatives state-wide. I cultivated a versatile skill set during this time, with highlights that include: Member Engagement | Highly engaged participants are paramount to the success of this program. Recognizing this need, I worked tirelessly to build authentic connections, proactively assessing career pathways and working through educational barriers while empowering students to further their education, exceeding targets in completion rates and post-program placement rates. Event Planning | Community engagement was a focal point of my work with Job Corps. As such, I planned and led outreach and educational events across the state, assessing needs, coordinating logistics, marketing, communication, procuring supplies, planning event itineraries, and facilitating sessions. My efforts ensured we cultivated the best candidates and referral partners for our educational programs. Leadership | I committed myself fully to this role, taking the initiative to fulfill the organization's needs. I trained and mentored new employees and served as team leader in the director's absence. In recognition of this work, I earned an invitation to and completed the Director Development Training Program. Show less

Health Educator and Program Coordinator

• Aug 2011 - Jul 2014

My work in the nonprofit space began at Youth Shelter Services (YSS), where I assisted in the program coordination, strategic development, and creation/facilitation of an evidence-based preventative health and wellness program that served over 5K youth across central Iowa. During my time with YSS, I leveraged my strengths in relationship development and community engagement to expand our services into seven new institutions, building program enrollment by 400 participants. In an effort to enrich and grow our team, I trained and mentored new employees and provided leadership to program interns. Show less

Transportation Aide

• Aug 2009 - Aug 2011

Utilizing my strength in attention to detail, I worked alongside the DOT's Purchasing Department, assisting in their transition to a new digitalized records system. I collaborated with department leadership to create a project plan and provided quality oversight for all submissions. In addition, I assisted in developing and implementing employee training during the records system launch. Utilizing my strength in attention to detail, I worked alongside the DOT's Purchasing Department, assisting in their transition to a new digitalized records system. I collaborated with department leadership to create a project plan and provided quality oversight for all submissions. In addition, I assisted in developing and implementing employee training during the records system launch.