Ashley Hall
Training and Quality Assurance Specialist at Harris County Juvenile Probation Department- Claim this Profile
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English -
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Spanish -
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Spanish Native or bilingual proficiency
Topline Score
Bio
Credentials
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First Aid/CPR/AED Instructor
American Red CrossJul, 2022- Nov, 2024 -
Scrum Fundamentals Certified (SFC)
SCRUMstudy - Accreditation Body for Scrum and Agile
Experience
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Harris County Juvenile Probation Dept.
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United States
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Government Administration
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1 - 100 Employee
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Training and Quality Assurance Specialist
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May 2022 - Present
• Organizes and facilitates project planning, scheduling and quality assurance. Act as central point of contact by managing and reporting project progress as necessary ensuring to meet deadlines and budget requirements.• Provides proven expert knowledge and best practices to maintain and implement continuous department improvement.• Coordinates the development and review of departmental policies and procedures; routinely conduct internal quality assurance reviews of departmental programs and facilities monitoring compliance and quality assurance meeting state standards. • Conduct New Employee Orientations, provide on-going advanced trainings, offer technical assistance, one-on-one coaching for new and existing employees. Show less
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Juvenile Probation Officer
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Apr 2018 - Present
• Building strong relationships throughout Harris County while creating theories of crime prevention and problem solving by using critical thinking skills in researching clients’ needs, discussing goals and methods of improvement through interviews.• Engaging in organizational management while coordinating unit events, projects and initiatives by assigning roles/responsibilities to staff to effectively reach budget goals and sprint deadlines.• Create/edit project advertisement for community events, write event conclusion summaries for administration to publish, and serve as spokesperson for HCJPD events.• Sustaining deadline requirements, documenting all events, handling confidential information. Show less
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Harris County Psychiatric Center
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Houston, Texas, United States
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Psychiatric Technician
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Aug 2016 - Apr 2018
• Maintained client rapport, empathy, compassion, active listening, and organization, while record keeping using state of the art information technology systems. • Participated in implementing and formulating patients' treatment plan by utilizing crisis management skills as directed by licensed staff. • Utilized predictive skills when faced with conflict by quickly problem solving and pulled together an effective plan in guiding clients to overcome their life's challenges in a way that is both outcome focused and easy to follow. Show less
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Family Ties, Family Resource Services
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United States
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Individual and Family Services
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1 - 100 Employee
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Operations Consultant
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Jan 2016 - May 2016
• Established projects using multiple software programs for departments throughout the campus. Managed, lead and motivated faculty, staff and students to keep federal and state regulations. • Held weekly preparation meetings for team members focusing on project management, deadline expectations and curriculum design. • Instructed others in a clear, concise way adapting as needed ensuring the audience remained engaged and checked for understanding meeting all audience’s needs. • Established projects using multiple software programs for departments throughout the campus. Managed, lead and motivated faculty, staff and students to keep federal and state regulations. • Held weekly preparation meetings for team members focusing on project management, deadline expectations and curriculum design. • Instructed others in a clear, concise way adapting as needed ensuring the audience remained engaged and checked for understanding meeting all audience’s needs.
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Schultz Junior High - Waller ISD
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Waller County, Texas, United States
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Instructor - Team Lead
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Oct 2013 - May 2015
• Established projects using multiple software programs for departments throughout the campus. Managed, lead and motivated faculty, staff and students to keep federal and state regulations. • Held weekly preparation meetings for team members focusing on project management, deadline expectations and curriculum design. • Instructed others in a clear, concise way adapting as needed ensuring the audience remained engaged and checked for understanding meeting all audience’s needs. • Established projects using multiple software programs for departments throughout the campus. Managed, lead and motivated faculty, staff and students to keep federal and state regulations. • Held weekly preparation meetings for team members focusing on project management, deadline expectations and curriculum design. • Instructed others in a clear, concise way adapting as needed ensuring the audience remained engaged and checked for understanding meeting all audience’s needs.
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Education
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2013 - 2016
Prairie View A&M University
Bachelor of Science (B.S.), Psychology & Criminial Justice
Community
