Administrative Assistant/ Event Coordinator

• Jan 2023 - Present

Recieving manager

• Dec 2020 - Jan 2023

Office Manager- ordering supplies, managing associate pay and hours, hr related issues, assists with SQF verification and documentation Shipping Manager -Verifies product when loaded, creating Packing lists, works with intra-company orders Receiving Manager - Receives verified deliveries, works with intra-company orders Office Manager- ordering supplies, managing associate pay and hours, hr related issues, assists with SQF verification and documentation Shipping Manager -Verifies product when loaded, creating Packing lists, works with intra-company orders Receiving Manager - Receives verified deliveries, works with intra-company orders

Office Manager

• Nov 2020 - Jan 2023

Technology Support Coordinator, IT

• Jul 2017 - Nov 2020

Able to work fast pace, triaging incidents as they come in. Performs Desktop PC support. Participates in the design and implementation of systems and processes. Interacts with support, application, development teams and end users to resolve technology issues. Coordinates project tasks working with various application, systems, and helpdesk groups. Proactive role in isolating potential systems problems. Performs service administrative responsibilities and adhere to established manufacturer warranty procedures as well as company policies and procedures. Understands system architecture and infrastructure environments to recommend resolution of technical issues. Supports department in planning and implementing back-ups, disaster recovery, and security actions. Assesses and implements all new hardware and software. Terminate ethernet "A" and "B" RJ45 configuration wiring. Maintains records including problem documentation, and actions taken. On-call Rotation. PuTTY, ServiceNow, Intelligrated, Manhatten (WM), Google Drive, Ayehu, Common UNIX Printing System, Airwatch RF devices, Active Directory, Cisco, Splunk, Okta, RSA, Big Panda, ISE, Internal systems, Chrome devices, Confluence. Show less

IT Contractor

• Jan 2017 - Jul 2017

Maintains and improves operational readiness of the Distribution Center by coordinating and performing technical support efforts, and performing onsite installation management. Limited to no supervision with occasional coaching and clearly established policies. Acts as a training resource for Gmail, Microsoft Office, and related applications. Performs Desktop PC support, ethernet "A" and "B" configuration wiring. Support for Motorola RF Guns 9090, 9100, and 4090's - ability to setup and troubleshoot issues; Printer support (Xerox and HP) Show less

Equipment Operator

• Oct 2016 - Jan 2017

Currently trained on a Stock-picker 3500, using RF equipment for receiving, put-away, pulling tasks for replenishment and ship-alone orders. Unilaterally trained on deleting SKU detail, end of shift reports, cubiscan, end/top/floor-caps, pack-casing, error reports, catch-alls, SKU assignment and problem solving for the slotting department. Trained also for picking, replenishment and the IC department if needed. Currently trained on a Stock-picker 3500, using RF equipment for receiving, put-away, pulling tasks for replenishment and ship-alone orders. Unilaterally trained on deleting SKU detail, end of shift reports, cubiscan, end/top/floor-caps, pack-casing, error reports, catch-alls, SKU assignment and problem solving for the slotting department. Trained also for picking, replenishment and the IC department if needed.

Hospital Corpsman

• Mar 2012 - Dec 2016

Update records, complete Physical health assessments, give immunizations and vaccinations Update records, complete Physical health assessments, give immunizations and vaccinations

Level 2 Technical Support

• Jan 2015 - Feb 2016

Responsibilities Troubleshoot phones and networks. Troubleshoot Weave software and adapters. Continue to learn networking and router configurations. Be available for after hours emergencies as schedule. (Weekly basis) Configure router settings Troubleshoot call quality issues Troubleshoot with ISPs and IT groups Create and editing IVRs Trace calls Perform other related duties as assigned. Responsibilities Troubleshoot phones and networks. Troubleshoot Weave software and adapters. Continue to learn networking and router configurations. Be available for after hours emergencies as schedule. (Weekly basis) Configure router settings Troubleshoot call quality issues Troubleshoot with ISPs and IT groups Create and editing IVRs Trace calls Perform other related duties as assigned.

Insurance Assistant

• Sep 2012 - Mar 2014

Assisted disability clients with understanding Medicare, Medicaid, and Social Security programs. Generated and prepared insurance forms with clients, further assisting their care based on their needs. Organized and maintained files, answered phones, scheduled phone appointments for clients with agent. Directed clients to websites and programs that could further assist their needs. Provided quality customer service to clients. Assisted disability clients with understanding Medicare, Medicaid, and Social Security programs. Generated and prepared insurance forms with clients, further assisting their care based on their needs. Organized and maintained files, answered phones, scheduled phone appointments for clients with agent. Directed clients to websites and programs that could further assist their needs. Provided quality customer service to clients.

Medical Assistant / Hospital Corpsman

• Mar 2004 - Mar 2012

Scheduled and confirmed patient appointments for surgeries, diagnostics, or medical consultations for three clinics; Primary Care, Psychology and Physical Therapy. Trained and supervised junior Corpsman. Reviewed and maintained medical, dental, and insurance records. Obtained medical information such as medical history, vital signs, subjective and objective notes for providers. Provided prescription information to pharmacies, prepared and administered medications as directed. Transmitted correspondence or medical records by mail, e-mail, or fax. Explained treatment procedures, medication information, diets, or physicians' instructions to patients. Properly administered injections, completed and removed sutures, intravenous therapy, standard 12-lead electrocardiograms. Collected blood, tissue or other laboratory specimens, as well as performing the proper documentation for such specimens to prepare them for testing. Accurately documented medical encounter visits by either hand writing or electronically documenting a patients visit with a Subjective Objective Assessment Plan (SOAP) note for Primary Care, Physical Therapy, and Psychology clinics. Assisted medical providers with intrauterine devices, well-woman examinations, and vasectomies. Show less