Experience

Hempstead High School

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• English Teacher

  • Sep 2021 - Present

• English Teacher

  • Sep 2021 - Present



Oyster Bay High School

• United States
• Biotechnology
• 1 - 100 Employee

• Substitute Teacher

  • Jan 2021 - Sep 2021

  • Provide instruction and manage classroom in absence of regular teacher. • Adhere to the curriculum and lesson plans assigned by the regular teacher. • Follow procedures and achieve lesson goals. • Oversee students outside of the classroom including in the hallways and cafeteria. • Always comply with all school regulations and policies. • Compile a report for the teacher for when he/she returns.

• Preservice Student Teacher

  • Aug 2020 - Jan 2021

  • Develop and deliver individualized lessons according to students’ interests, strengths, and needs. • Collaborated with co-teachers to develop lesson plans for both in-person and virtual learning. • Provide regular virtual/remote instruction to students via Zoom. • Collaborate with co-teachers and present lessons via video through Zoom and other services. • Develop positive rapport with students both in-person and virtually. • Provide daily and weekly updates to senior… Show more • Develop and deliver individualized lessons according to students’ interests, strengths, and needs. • Collaborated with co-teachers to develop lesson plans for both in-person and virtual learning. • Provide regular virtual/remote instruction to students via Zoom. • Collaborate with co-teachers and present lessons via video through Zoom and other services. • Develop positive rapport with students both in-person and virtually. • Provide daily and weekly updates to senior teaching staff on student progress.



The WaterFront Center

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Customer Service Representative

  • Jun 2016 - May 2021

  • Engage with and educate prospective as well as returning customers on the wide variety of different programs held through the organization and provide details about different boats and lessons to make suggestions and meet customer expectations. • Effectively communicate using customer friendly and appropriate language, to explain all policies including payment, cancellations, and safety waivers. • Follow-up with customers post visit to gain feedback and insight into ways to improve… Show more • Engage with and educate prospective as well as returning customers on the wide variety of different programs held through the organization and provide details about different boats and lessons to make suggestions and meet customer expectations. • Effectively communicate using customer friendly and appropriate language, to explain all policies including payment, cancellations, and safety waivers. • Follow-up with customers post visit to gain feedback and insight into ways to improve programs and customer service. • Schedule per diem instructors and staff as necessary to best accommodate any public or private sailing lessons, programs, and events. • Communicate regularly with other staff members to ensure smooth customer transition from land to water and avoid overcrowding or overbooking of available boats. • Organize customer information and account data for business planning and customer service purposes, created an extensive customer database which allows the organization to quickly recognize returning guests. • Contact customers regularly regarding upcoming registrations, services scheduled, and payments due. • Regular follow-up with staff and customers regarding ongoing inquiries across all departments. • Documentation of shift activities to ensure smooth transition between staff, completed call logs and reports. • Schedule reservations and handle all monetary transactions. • Prompt and effective on-site trouble shooting of customer challenges and staff needs. • Complete all reservations requests using various systems including several computerized guest management systems. • Answer all incoming calls and email to all customer inquiries to ensure resolution with the appropriate department. • Effectively communicate with both customers and management to maintain excellent customer service. • Schedule reservations and expertly manage increasing demand of walk-ins alongside pre-scheduled activities. Show less • Engage with and educate prospective as well as returning customers on the wide variety of different programs held through the organization and provide details about different boats and lessons to make suggestions and meet customer expectations. • Effectively communicate using customer friendly and appropriate language, to explain all policies including payment, cancellations, and safety waivers. • Follow-up with customers post visit to gain feedback and insight into ways to improve… Show more • Engage with and educate prospective as well as returning customers on the wide variety of different programs held through the organization and provide details about different boats and lessons to make suggestions and meet customer expectations. • Effectively communicate using customer friendly and appropriate language, to explain all policies including payment, cancellations, and safety waivers. • Follow-up with customers post visit to gain feedback and insight into ways to improve programs and customer service. • Schedule per diem instructors and staff as necessary to best accommodate any public or private sailing lessons, programs, and events. • Communicate regularly with other staff members to ensure smooth customer transition from land to water and avoid overcrowding or overbooking of available boats. • Organize customer information and account data for business planning and customer service purposes, created an extensive customer database which allows the organization to quickly recognize returning guests. • Contact customers regularly regarding upcoming registrations, services scheduled, and payments due. • Regular follow-up with staff and customers regarding ongoing inquiries across all departments. • Documentation of shift activities to ensure smooth transition between staff, completed call logs and reports. • Schedule reservations and handle all monetary transactions. • Prompt and effective on-site trouble shooting of customer challenges and staff needs. • Complete all reservations requests using various systems including several computerized guest management systems. • Answer all incoming calls and email to all customer inquiries to ensure resolution with the appropriate department. • Effectively communicate with both customers and management to maintain excellent customer service. • Schedule reservations and expertly manage increasing demand of walk-ins alongside pre-scheduled activities. Show less



Stony Brook University

• United States
• Higher Education
• 700 & Above Employee

• English Teacher Prep Program Advising Assistant

  • Jan 2020 - Jan 2021

  • Work closely with university School of Professional Development, SBU iCreate Lab, and Education Advising Department staff to develop plans for the development of an innovative new educational services platform with program goals focused on developing an on-campus and digital environment to provide educators with access to state of the art technological resources as well as educational programs and services related to introducing new technologies to classrooms. • Work to establish a more… Show more • Work closely with university School of Professional Development, SBU iCreate Lab, and Education Advising Department staff to develop plans for the development of an innovative new educational services platform with program goals focused on developing an on-campus and digital environment to provide educators with access to state of the art technological resources as well as educational programs and services related to introducing new technologies to classrooms. • Work to establish a more streamlined advisement process including updating and digitalizing advisement worksheets to a web-based system in order for advising progress tracking worksheets to be accessible and editable at any time online for both students and advisors. • Work closely with a wide variety of university staff members to provide instruction on and assist with the implementation of new technological platforms. • Primary point of contact for undergraduate and graduate students regarding course pathways. • Primary point of contact for updates to advising system and the transition of the advising system to a streamlined digital process.

• Undergraduate Teaching Assistant

  • Aug 2019 - Dec 2019

  • Professional assistant to professor for Methods 1 course. • Assistant in syllabus development. • Provide educational materials, including creation of lesson plans and projects (lesson subjects include what is/how to develop an MEP, how to develop lesson plans using various templates from EDTPA, Mosaic, and developing custom templates, etc.) • Advise and mentor students during regular office hours.



Forest Estates Pool Club

• Lifeguard

  • May 2015 - Aug 2015



Mill River Country Club

• Pool Attendant

  • May 2014 - Aug 2014