Experience

Tri-anim Health Services

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Customer Service Representative

  • Feb 2013 - Present

  Dublin , Ohio Process faxed, emailed, online or phone orders Take inbound and outbound calls Work closely with internal sales representatives, collections and purchasing Work with external customers such as hospitals, pharmacies, distributors and manufactures Manage the companies direct email customer correspondence Manage the companies direct voicemail correspondence Negotiate and handle warranty repairs with manufactures Review and release orders placed online through the company… Show more Process faxed, emailed, online or phone orders Take inbound and outbound calls Work closely with internal sales representatives, collections and purchasing Work with external customers such as hospitals, pharmacies, distributors and manufactures Manage the companies direct email customer correspondence Manage the companies direct voicemail correspondence Negotiate and handle warranty repairs with manufactures Review and release orders placed online through the company website Generate return authorization numbers to external customers Research lost and damaged products Work with Regulatory department to resolve a product complaints Training new hires Show less



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative for Teleperformance/Verizon

  • Oct 2010 - Dec 2012

  Took high volume inbound customer calls Resolved customer issues Worked for individualized solutions promptly and accurately Trained new department hires Completed team projects



Big Lots

• United States
• Retail
• 700 & Above Employee

• Cashier

  • Oct 2009 - Sep 2010

  Working with cash register. Counting and handling large sums of money. Attend to customers needs on finding products in store. Inventory on store products. Would place appropriate price ticket on item when they would arrive by truck. Organize products.