Experience

Lauderdale County School System

• Education Administration Programs
• 200 - 300 Employee

• Substitute Teacher

  • Sep 2019 - Present

  Provide instructional and classroom management in the absence of teachers. Duties include taking attendance, explaining homework, and maintain classroom rules, safety, and cleanliness. Provide instructional and classroom management in the absence of teachers. Duties include taking attendance, explaining homework, and maintain classroom rules, safety, and cleanliness.



Spectrum

• Italy
• Retail Apparel and Fashion
• 1 - 100 Employee

• Store Associate

  • Jul 2018 - Sep 2019

  I have spent a short time at Spectrum, but during my time there, I have excelled in my sale goals exceeding the expectations that are set by management on a monthly basis, within a three-week period. I have worked in communications and customer service for several years. Spectrum recently introduced mobile services as part of their lineup of communications, which has allowed me to help benefit the company, by providing knowledge of sales techniques to improve the success of my peers. I have spent a short time at Spectrum, but during my time there, I have excelled in my sale goals exceeding the expectations that are set by management on a monthly basis, within a three-week period. I have worked in communications and customer service for several years. Spectrum recently introduced mobile services as part of their lineup of communications, which has allowed me to help benefit the company, by providing knowledge of sales techniques to improve the success of my peers.



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Retention Specialist

  • May 2017 - Jun 2018

  While employed with AT&T, I successfully completed all required training programs with satisfactory achievement. I was one of the top 10 sales associates during my first 30 days of actively being on the call center floor, in a program called nesting. I also consecutively met my performance goals month over month until I separated from the company. While employed with AT&T, I successfully completed all required training programs with satisfactory achievement. I was one of the top 10 sales associates during my first 30 days of actively being on the call center floor, in a program called nesting. I also consecutively met my performance goals month over month until I separated from the company.



Acceptance Insurance

• United States
• Insurance
• 700 & Above Employee

• Customer Service Representative

  • Jun 2014 - May 2017

  During my time with Acceptance Insurance, I was the top performing customer service agent out of 13 other offices year over year. During my time with Acceptance Insurance, I was the top performing customer service agent out of 13 other offices year over year.



Verizon Wireless

• United States
• Retail
• 1 - 100 Employee

• Customer Service Representative

  • Nov 2008 - May 2014

  While at Verizon Wirelss, I successfully completed customer service traning. Over my six years employed, I maintained a performance and leading rating year over year to successfully receive bonus compensation for my duties. I also participated in the shadowing program, that allows new and upcoming employees to shadow your work to help their upcoming customer service skills. While at Verizon Wirelss, I successfully completed customer service traning. Over my six years employed, I maintained a performance and leading rating year over year to successfully receive bonus compensation for my duties. I also participated in the shadowing program, that allows new and upcoming employees to shadow your work to help their upcoming customer service skills.