Experience

Community Living Services

• Consumer Services
• 100 - 200 Employee

• Family Services Supports Coordinator

  • Apr 2022 - Present

  As a Family Services Supports Coordinator, I serve as the primary advocate and broker of services within the system for individuals with intellectual and/or developmental disabilities supported. I work within the system and the community to ensure that the individuals I support have maximum access to and use of available resources. As a Supports Coordinator, I focus on efforts to connect the people supported to a network of family, friends, and meaningful relationships. I also develop strategies to coordinate the individual’s personal resources with entitlements and special programs to provide economic and social place in the community. Show less



Disability Network Wayne County Detroit

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Youth Program Manager (Pre- Employment Transition Services)

  • Apr 2021 - Jan 2022

  As a program manager, I was responsible for scheduling, program design, implementation and supervision of Youth Services. Major duties include: - Program lead on Pre-Employment Transition Services- Contact for scheduling programming in Wayne County- Attend and participate in Statewide Youth Leadership Teams- Review services on a ongoing basis and develop new programming as needed- Identify and implement best practices- Measure performance and improve quality of services in agency programs and operations- Supervise staff, working closely with them to strengthen programming and streamline processes across programs- Perform employee performance reviews annually- Create ongoing opportunities for all staff members to provide feedback on program operations support of DNWCD mission and values- Attend DNWCD staff meetings, events, and other activities as required- Foster effective team work at all levels of the organization both internally and externally- Follow all Casework Standards and Compliance Procedures of DNWCD- Enter all data into NetCil Database- Submit all required monthly and quarterly reports to the Executive Director, and various funders by due dates- Other duties as assigned by the Associate Director and/or Executive Director Show less

• Pre-Employment Transition Specialist

  • May 2018 - Apr 2021

  Pre-Employment Transition Services assist youth and young adults to transition from school and life with parents to post-secondary education, employment and independent living. Services were provided across the entire Wayne County area. As a Pre-ETS Specialist, my duties were:•Provide structured intervention techniques and support to youth in job and life skills.• Develop pre-employment skills and provide job specific training, support, information and supervision to students aged 14-26 with disabilities/barriers.• Provide training on proper work techniques, job readiness and exploration, self-advocacy skills, financial literacy, peer support and more.• Utilize positive motivational strategies and techniques that help students attain identified employment goals. Show less



Lowe's Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Mar 2016 - May 2017

  My duties included: • Providing support throughout shopping experiences including promoting customer loyalty plans • Processing sales and returns using a cash register • Mediated conflict between customers and corporation • Addressed customer complaints My duties included: • Providing support throughout shopping experiences including promoting customer loyalty plans • Processing sales and returns using a cash register • Mediated conflict between customers and corporation • Addressed customer complaints



Kentucky State University

• United States
• Higher Education
• 300 - 400 Employee

• Work Study Student

  • Aug 2013 - May 2017

  My duties included: • Overseeing operation of student services • Accountable for turning in student employee federal work study timesheets • Responsible for stocking supplies. My duties included: • Overseeing operation of student services • Accountable for turning in student employee federal work study timesheets • Responsible for stocking supplies.