Experience

OE Wheels® LLC

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• National Account Manager, OE Wheels & 4Play Wheels

  • May 2022 - Present



Turn 14 Distribution, Inc.

• United States
• Wholesale Motor Vehicles and Parts
• 100 - 200 Employee

• Account Manager, Domestic Performance

  • May 2020 - Feb 2022

  · Acquiring new business and managing existing business, in addition to onboarding dozens of customers whom I had previous relationships with that did not do business with Turn 14 originally. · Promoting growth with existing accounts using strong relationship building, sales strategy, promotions, planning and analysis · Attending various industry events annually and engaging customers and potential customers in meaningful discussions about business growth and opportunity· Maintaining extremely strong, long-lasting relationships with customers and facilitating growth year over year despite hardships· Researching products as it relates to application, cost and availability· Creating demand and custom promotions and programs for customers· Ensuring customer pricing on each brand is reviewed and adjusted as needed to gain business vs. competitors and gaining customer trust to allow full transparency from them· Checking and responding to all incoming communication daily, as promptly as possible · Researching and analyzing pricing and feedback on new brands· Pushing all items on monthly push sheets as determined by company agenda· Tracking sales stages and trends month to month, year to year, etc. and addressing regress as well as acknowledging growth and upward trends directly with customers· Driving to hit target sales goals monthly, and continuously improving my gross sales numbers· Acting as a liaison to both customers and vendors on behalf of the organization to develop strong, reinforced relationships.· Ensuring that team members are helped by acting as a mentor or helping them to learn and stay motivated as they go and give them the tools they need to succeed as someone with a long tenure in the industry. · Assisting management with projects and point of view as needed when called upon. · Prioritizing workload and delegating items that are inefficient to do personally to ensure efficiency and time management are prioritized.

• Senior Sales Specialist, Domestic Performance

  • Sep 2016 - May 2020



iQ Power Tools® the leader in masonry, stone and tile cutting without water

• United States
• Construction
• 1 - 100 Employee

• Sales & Customer Relations Specialist

  • Dec 2015 - Jun 2016

  · Schedule, follow up, and confirm quarterly dealer ride alongs· Overseeing daily reports from outside sales managers· Qualify and set up new dealers with outside sales managers· Account and sales management of wholesale distribution network· Coordinating events, demos and new accounts with regional outside sales managers· Scheduling and planning 13 week calendars with regional sales managers· Assist with routing and trade show management· Assist with dealer and end user product information, pricing, warranty information and technical information· Inventory management and logistical coordination of all shipments· Overseeing relations with end-user retail customers · Coordinating all returns and warranty shipments including restocking fees, replacements, refunds, etc. and tracking costs· Problem solving as needed · Managing pricing violations in relation to minimum advertised price policy· Collaborating with other staff members in other departments (accounting, purchasing, marketing etc.)· Updating information regularly in CRM· Creating sales orders and various other documents in QuickBooks· Attending industry trade shows



BBK Performance

• Customer Relations Manager

  • Mar 2010 - Dec 2015

  · Supervising customer service and sales team members to ensure highest levels of service, and holding them accountable for projects delegates · Overall direct hands –on management of Customer Service and Sales departments · Account and sales management and proven growth of over a hundred direct-buy wholesale and retail accounts· Inventory management and logistical coordination of shipments when needed· Overseeing relations with end-user retail customers· Bringing new business and maintaining existing business relationships with distributors. Accounts I opened personally have done $500-$750K in purchases annually on an ongoing basis.· Coordinating all returns and warranty shipments including approving restocking fees, replacements, refunds, etc. and tracking costs· Attending industry trade shows, distributor meetings and conferences regularly to meet with existing and potential clients· Handling situations where a distributor or other customer becomes escalated· Maintaining inventory reports for distributor use· Problem solving when unusual problems occurred· Completing invoicing of all shipments from two warehouses daily· Overseeing order processing and fulfillment on an administrative supervisory level and reviewing all invoices posted daily· Tracking and reporting of all lost sales due to stock shortages and suggesting ways to alleviate ongoing issues pertaining to lost sales.· Meeting with and working with other department managers and owners regularly · Managing any violations in pricing policy with over 100 distributors on various distribution channels· Tracking net purchases, returns volumes, growth or decline and overall multi-faceted account management for all distributors· Accounting functions such as issuing credit memos for various reasons· Strong understanding and utilization of manufacturing-specific as well as distribution-specific and retail-specific software.