Commercial Processor

• Jan 2019 - Present

Sr. Operation Coordinator

• Jan 2016 - Jan 2019

-High speed data entry. -Consistent high performance evaluations. -Proficient in Microsoft Office (Word, Excel, Access, Powerpoint, and Outlook). -Experience in a wide variety of administrative/clerical duties. -Excellent customer service skills. -Excellent troubleshooting skills (technical and situational). -HSA paper deposit processing. -Updated team SOP's -High speed data entry. -Consistent high performance evaluations. -Proficient in Microsoft Office (Word, Excel, Access, Powerpoint, and Outlook). -Experience in a wide variety of administrative/clerical duties. -Excellent customer service skills. -Excellent troubleshooting skills (technical and situational). -HSA paper deposit processing. -Updated team SOP's

Receptionist

• Jul 2015 - Nov 2015

My Responsibilities include, but are not limited to: • Appointment booking • Confirmation calls for upcoming appointments • Update inventory in ClienTrak system • Office supply inventory and ordering • Groupon tracking • Daily transaction reconciliation • Answer phones and communicate messages My Responsibilities include, but are not limited to: • Appointment booking • Confirmation calls for upcoming appointments • Update inventory in ClienTrak system • Office supply inventory and ordering • Groupon tracking • Daily transaction reconciliation • Answer phones and communicate messages

Area Associate

• Nov 2013 - Apr 2015

My responsibilities included, but were not limited to:• Correctly route all phone calls that come to The Communications Building from the main switchboard• Checking in all visitors and contacting the appropriate Kohler employee• Managing conference room calendars/booking conference rooms for meetings• Booking flights, hotels, and transportation for Kohler Company employees and guests• Experienced in using SAP • In charge of ordering all office supplies for the Communications Department• Press kit assembly for K&B Team• Advanced experience in all Microsoft Office programs and average experience in technical troubleshooting• CPR/AED Certified• Onboarding associate responsibilities• Main contact for ordering lunches for lunch meetings• Main contact for building maintenance• Main contact for security issues and employee/guest access badge activation• Assisted in shipping outgoing packages as well as mail distribution to the building• Making Wi-Fi accounts for guests• Main contact for campus-wide transportation• In charge of updating the building contact lists• Taking on any project an employee would need assistance on (Ex. Order tracking, reading movie scripts, RSVP tracking for Kohler events, Interiors projects, K&B projects, etc.)• Conference room upkeep-Experience in SAP and SRM systems

Executive Services

• Jul 2011 - Nov 2013

My responsibilities included, but were not limited to:• Data entry.• Sales tracking.• Constructing everyone’s daily schedules.• Exceeding executive performance expectations.• Receiving meeting set-up requests via e-mail and filing them based upon meeting time and date.• Conference room setups.-Customer service.

Assistant Manager

• Jun 2011 - Sep 2013

My responsibilities included, but were not limited to: • Taking inventory, making store orders, counting money/making cash drops, accurate and respectful customer service, cleaning, keeping other staff members on task, taking care of customer complaints and other store issues, taking as well as making special orders, making sure everything in the store was stocked and tidy, off-site events. • Occasionally I still volunteer my services here. My responsibilities included, but were not limited to: • Taking inventory, making store orders, counting money/making cash drops, accurate and respectful customer service, cleaning, keeping other staff members on task, taking care of customer complaints and other store issues, taking as well as making special orders, making sure everything in the store was stocked and tidy, off-site events. • Occasionally I still volunteer my services here.

Crew Lead

• Apr 2008 - Jun 2011

My responsibilities included, but were not limited to: • Quick yet accurate and respectful customer service, taking inventory, counting money/making cash drops, cleaning, keeping other staff members on task, taking care of customer complaints and other store issues, taking as well as making special orders, making sure everything in the store was stocked and tidy. My responsibilities included, but were not limited to: • Quick yet accurate and respectful customer service, taking inventory, counting money/making cash drops, cleaning, keeping other staff members on task, taking care of customer complaints and other store issues, taking as well as making special orders, making sure everything in the store was stocked and tidy.